Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty restrooms and unkempt dining areas.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared items.
Customer Experience
Several customers expressed frustration over policies regarding restroom access and app order issues, leading to a negative overall experience.
Staff Attitude
There were numerous mentions of unfriendly or rude staff interactions, contributing to a hostile atmosphere.
PO
Pelumi Olaleye
Nov 11, 2025
5.0
First time visiting, I took my family on a Sunday night around 6 PM. This is a must spot for parents with young kids because they have learning devices on the long tables in the back. I wish more McDonalds had learning devices for kids. If you’re looking for Food in your tummy & time to just breathe by yourself this is the place for it. I highly recommend.
BR
Bob R.
Nov 4, 2025
1.0
First time in a long time going to a McDonald's. I was very disappointed when I walked in and it was 90% self-service. Severely self serve kiosks, with one employee to help if you didnt want to use the kiosk. Had to wait too long just get a couple of sodas that we added to our order. Too expensive for what you get. No personality.
Bring back the McDonald's I enjoyed as a kid.
MF
Maddie Fischer
Nov 3, 2025
5.0
People were so kind and helpful here! I was trying to order something in the screen did not work, so two workers stepped in to help me with smiling faces! Taranae (I hope I spelled your name right :) ) was so helpful and kind! Thank you for awesome service! :)
TJ
Thomas Johnson
Oct 30, 2025
5.0
Food at Mc. DONALD. is good ever one fravite is the fries. Food good too.
JD
John Dough
Oct 29, 2025
2.0
I actually vowed to never eat at McDonald's again after all your crazy price hikes. I gave you guys a chance though and the snack wrap meal was very disappointing. The chicken was soggy, not crunchy. The lettuce was wilted and slimy. Your app won't let me delete my account.