Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Buttonwillow Subway® Restaurant at 20673 Tracy Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a poor customer experience.
Cleanliness
The bathrooms and dining area were frequently reported as dirty and unsanitary, with many customers expressing disgust.
Food Quality
Many customers complained about stale bread, old vegetables, and poorly made sandwiches, indicating a decline in food quality.
Misleading Hours
Several reviews noted discrepancies between posted hours and actual closing times, causing frustration among customers.
Pricing Issues
Customers found prices to be significantly higher than other Subway locations, leading to dissatisfaction with value.
LL
lindsy
Dec 17, 2025
1.0
I get to subway and it's barley 7:19 pm and the guy inside was already putting everything away and the doors were locked. Online it says they close at 9pm but on their door it said 8pm and it wasn't even 8. The guy inside was so rude and he was just ignoring even though he made eye contact with me and knew I was there. Do not recommend going here.
CC
C
Nov 23, 2025
1.0
After hours of driving, we decided to stop here for something to eat. I was the only customer inside, yet when I walked in, the employee had her back toward me and didn’t acknowledge me at all. When she finally turned around, she asked, “You going to order?” in a rude and dismissive tone. It was extremely unprofessional.
I replied, “Yes, please,” and she turned her back again to continue putting cheese on multiple trays of bread she was preparing for the oven. After watching her finish one tray, then start a second, with several more to go and still no regard for my presence, I ultimately decided to walk out. The lack of basic customer service was unacceptable.
KS
Kat Savich
Oct 10, 2025
1.0
Keep driving! Rude worker, milk for the kids was expired, dirty inside, all the veggies were wilted, the salami was gray! Bathrooms are dirty and disgusting
CM
Cecil Martin
Sep 11, 2025
1.0
Very rude employee's acted inconvenienced I walked out
GZ
Gerardo Zepeda
Jun 16, 2019
1.0
Worst subway I ever been too. They didn't have anything run out of bread and didn't even ask customer that didn't had no more bread. Plus they didn't had mayonnaise how can you eat your sandwich all damm dry with no mayo Smfh. Plz don't go there
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