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Salt & Straw

About

Ice Cream ShopDessert Shop
Our Burlingame scoop shop is located along “The Ave” in Downtown Burlingame. Known as the City of Trees, Burlingame was settled by folks looking to rebuild their lives after the 1906 San Francisco earthquake and later became a hub of aviation enterprises, thanks to its proximity to the San Francisco International Airport (and it’s still a great place to grab a scoop before a flight!). We’re so excited to become a part of the area’s rich tradition as an epicenter of sweet treats, which you can taste when you explore the Burlingame Museum of Pez Memorabilia, the Guittard Chocolate factory, the See’s Candies factory store, and our own Bay Area-inspired flavors.

Location

Salt & Straw
1309 Burlingame Ave Suite 110, Burlingame, CA
94010, United States

Hours

Monday11:00 AM - 11:00 PM
Tuesday11:00 AM - 11:00 PM
Wednesday11:00 AM - 11:00 PM
Thursday11:00 AM - 11:00 PM
Friday11:00 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 11:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.