Our Burlingame scoop shop is located along “The Ave” in Downtown Burlingame. Known as the City of Trees, Burlingame was settled by folks looking to rebuild their lives after the 1906 San Francisco earthquake and later became a hub of aviation enterprises, thanks to its proximity to the San Francisco International Airport (and it’s still a great place to grab a scoop before a flight!).
We’re so excited to become a part of the area’s rich tradition as an epicenter of sweet treats, which you can taste when you explore the Burlingame Museum of Pez Memorabilia, the Guittard Chocolate factory, the See’s Candies factory store, and our own Bay Area-inspired flavors.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.