We are a neighborhood bakery specializing in timeless flavors with a strong influence from Northwestern Europe. Our team strives to connect with our community through everyday food we find nostalgic - unpretentious dishes that tell stories and feed the soul.
Our plates are thoughtfully crafted with a nod to tradition. Locally sourced and sustainable products are used whenever possible, and our bakers and chefs find inspiration in the seasons. We want Backhaus to be a gathering place for sharing the uncomplicated pleasure of enjoying favorite foods and making memories with family and friends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.