Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rude or unprofessional behavior.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Feedback on food quality was mixed; some enjoyed the taste while others found items overcooked or unsatisfactory.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices relative to the perceived value and quality of food.
Cleanliness
While some locations were noted as clean, others reported unsanitary conditions and neglected dining areas.
PR
Pat R
Oct 24, 2025
5.0
The cashiers always triy their best for the business, work micelio and have a great attitude
MM
Mephistro
Oct 7, 2025
1.0
You want to charge your customers premium prices and yet offer subpar service. This used to be the best fast food spot in Burbank, but the prices have gone up so astronomically high and the service has gone down the toilet. I ordered coffee and breakfast this morning and was denied 1 single ranch sauce unless I paid .50 extra. First of all, what makes you think your sauce is even worth 50 cents a pathetic container? Secondly, I didn't receive cream or sugar for my coffee nor a single napkin. I'm disputing this charge with my bank because i'm tired of being ripped off by these fast food chains. It's not about the $7 I wasted on this slop, it's the principle of how I was treated at the drive-thru window. Pathetic.
AZ
Ani Zadorian
Oct 3, 2025
1.0
Bs place charges $1 a sauce obviously the employees pocket it order says 20.21 on receipt debit says 22.21 lmfao I reported this location
JP
Jose El Taco Patron
Sep 29, 2025
1.0
$7.99 for a hot garbage spicy chicken sandwich that tastes the same way it has for the past 30 years, only now it's no longer on the "Dave's extra value menu" and someone decided this sandwich should now cost $8.00...
There is exactly zero value in this for anybody other than Wendy's corporate offices who are now gouging would be consumers for the equivalent of high school cafeteria food from the 90s and early 2000's when ultra processed crap began to peak.
I made the mistake of swinging through the Wendy's one night after a late movie, mostly because i remembered what it once was, and my wife and I had the same thought - "their spicy chicken was always cheap and wasn't terrible".. or so we thought.
HOT GARBAGE.
I would advise the public to STOP buying chicken from Wendy's altogether until they revert back to selling garbage food at fair prices considering the insanely low quality of what is being served. Take your business to raising canes or chik fil a imho...
SO
Shawn O'Donnell
Sep 27, 2025
5.0
Prob the best fries I’ve ever had are at this location
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burbank, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burbank, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (818) 729-8320.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Burbank Wendy’s serve breakfast?
Yes, this Wendy’s location in Burbank, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at Wendy's in Burbank?
The drive-thru at Wendy's in Burbank is open daily from 5:00 AM to 1:00 AM.
Is Wendy's in Burbank open currently?
Yes, Wendy's in Burbank is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, the Burbank Wendy's serves breakfast, including combos, sandwiches, coffee, and sides.
How can I check if delivery is available for Wendy's in my area?
Use the Wendy's app or visit order.wendys.com to enter your address and check delivery availability.
What payment methods are accepted at Wendy's Burbank?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info can be found on Wendy's website, mobile app, and posted in the restaurant.
Where is Wendy's in Burbank located?
Wendy's is located at 1575 N. Victory Place, Burbank, CA 91502.
What nearby shopping options are available around Wendy's in Burbank?
Nearby shopping includes Rack Outlets, Burbank Empire Shopping Center, Michaels, Sephora, and Ortho Mattress.
Are there nearby dining options around Wendy's in Burbank to explore?
Yes, nearby dining includes Panda Express, Olive Garden, Jamba Victory & Empire, Blaze Pizza, Krispy Kreme, Sbarro, Hook Burger, Starbucks, and The Baked Bear.
What nearby health and beauty services can I find close to Wendy's in Burbank?
Nearby health and beauty options include Polished Beauty Bar, Polished Nail Salon, GNC Live Well, Empire Dental Group and Orthodontics, and Burbank Optometry.