Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burbank Subway® Restaurant at 10970 Sherman Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and refusal to accommodate requests.
Food Quality
Customers reported issues with food freshness, including stale bread and insufficient ingredients in sandwiches.
Cleanliness and Environment
While some noted that the location appeared clean, others mentioned unpleasant odors and concerns about sanitation.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes of ingredients, particularly vegetables and meats.
Management Issues
Several reviews pointed to poor management practices, including refusal to follow corporate guidelines and a lack of customer care.
AT
Atakan Turkmen
Oct 12, 2025
1.0
So rude workers.. Did not also give a cup for water. Quality of Tuna sandwich is the worst I have ever had. Was my first and last visited
MD
Michigan Davies
Sep 8, 2025
5.0
I’m getting good food. The customer service was on point.
WH
Walter Hardesty
Aug 19, 2025
1.0
Placed smelled TERRIBLE, like someone died in the back, so disgusting. My food ended up smelling like it too and food tasted old. I asked for avocado and they gave me 2 small little pieces, I asked the guy why? Didn’t even offer to give me more, he spoke zero English. never coming back here
JA
John Ackerman
Aug 7, 2025
1.0
went to order my sandwich. I saw that they had a promo going for combo with a happy Gilmore cup. I usually don’t get a combo but decided, hey Free happy Gilmore cup. My sandwich was prepared subpar but I was willing to overlook it. She charged me for the meal and when I inquired about the cup, she rudely said “well you should’ve told me about that before I completed the order” and I’ll have to void this transaction and charge you again and it’s a dollar extra in a sassy voice.(unprofessional) after the encounter in our transactions were finalized she quietly walked over to a person I assume with her manager and murmured to him. I walked over, asked her for her name. She says “I don’t have to give you that.” Ok cool, have a nice day I took her photo. And the supposed manager gave me some type of zesty comment on my way out, which I ignored. Honestly if you don’t like your profession, pick a new one.
Where is the Subway restaurant located in Burbank?
The Subway restaurant is located at 10970 Sherman Way, Plaza Del Sol, Burbank, CA 91505.
What are the operating hours for Subway at Plaza Del Sol?
Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.
Does this Subway offer delivery and pickup services?
Yes, this Subway offers both curbside pickup and delivery services for your convenience.
What types of meals can I order at Subway in Burbank?
You can order breakfast, lunch, and dinner at this Subway location.
Can I dine in at the Subway restaurant at 10970 Sherman Way?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery options.
Does Subway in Plaza Del Sol provide catering services?
Yes, this Subway restaurant offers catering services to assist with your event needs.
How can I view the menu for Subway at Plaza Del Sol?
You can view the menu online at https://subway.com/en-us/restaurant/28526-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=28526&utm_campaign=evergreen-2020
What nearby places can I visit before or after dining at Subway on Sherman Way?
Nearby places include Fatburger & Buffalo's Express for burgers, Juice It Up! for smoothies and health food, and Starbucks for coffee and internet access.
Are there any nearby healthcare facilities close to Subway at Plaza Del Sol?
Yes, Vineland Dental and Clinica Nueva Vida are nearby healthcare options to visit before or after your meal.
How do nearby transportation or service businesses help when visiting Subway at Plaza Del Sol?
Nearby mobile phone stores such as Metro by T-Mobile and Total by Verizon can help with communication needs, while nearby automotive repair shops like Fast Line Auto Body & Repair assist if you're on the go by car when visiting Subway.