Subway

3.2
195 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Burbank Subway® Restaurant at 10970 Sherman Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10970 Sherman Way, Burbank, CA
91505, United States

Hours

Reviews

3.2
195 reviews
5 stars
73
4 stars
34
3 stars
14
2 stars
8
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and refusal to accommodate requests.

Food Quality

Customers reported issues with food freshness, including stale bread and insufficient ingredients in sandwiches.

Cleanliness and Environment

While some noted that the location appeared clean, others mentioned unpleasant odors and concerns about sanitation.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of ingredients, particularly vegetables and meats.

Management Issues

Several reviews pointed to poor management practices, including refusal to follow corporate guidelines and a lack of customer care.
  • AT
    Atakan Turkmen
    Oct 12, 2025
    1.0
    So rude workers.. Did not also give a cup for water. Quality of Tuna sandwich is the worst I have ever had. Was my first and last visited
  • MD
    Michigan Davies
    Sep 8, 2025
    5.0
    I’m getting good food. The customer service was on point.
  • WH
    Walter Hardesty
    Aug 19, 2025
    1.0
    Placed smelled TERRIBLE, like someone died in the back, so disgusting. My food ended up smelling like it too and food tasted old. I asked for avocado and they gave me 2 small little pieces, I asked the guy why? Didn’t even offer to give me more, he spoke zero English. never coming back here
  • JA
    John Ackerman
    Aug 7, 2025
    1.0
    went to order my sandwich. I saw that they had a promo going for combo with a happy Gilmore cup. I usually don’t get a combo but decided, hey Free happy Gilmore cup. My sandwich was prepared subpar but I was willing to overlook it. She charged me for the meal and when I inquired about the cup, she rudely said “well you should’ve told me about that before I completed the order” and I’ll have to void this transaction and charge you again and it’s a dollar extra in a sassy voice.(unprofessional) after the encounter in our transactions were finalized she quietly walked over to a person I assume with her manager and murmured to him. I walked over, asked her for her name. She says “I don’t have to give you that.” Ok cool, have a nice day I took her photo. And the supposed manager gave me some type of zesty comment on my way out, which I ignored. Honestly if you don’t like your profession, pick a new one.
  • RC
    Robert Crisantos
    Jul 17, 2025
    1.0
    Freaking bread was hard.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Burbank?

The Subway restaurant is located at 10970 Sherman Way, Plaza Del Sol, Burbank, CA 91505.

What are the operating hours for Subway at Plaza Del Sol?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.