Subway

3.2
193 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Burbank Subway® Restaurant at 10970 Sherman Way brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
10970 Sherman Way, Burbank, CA
91505, United States

Hours

Reviews

3.2
193 reviews
5 stars
73
4 stars
34
3 stars
14
2 stars
8
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Food Quality

Customers reported issues with food quality, including stale bread, skimpy portions, and unsatisfactory preparation of sandwiches.

Cleanliness and Environment

While some noted cleanliness, others mentioned unpleasant odors and poor sanitation practices, raising concerns about the overall environment.

Management Issues

Several reviews pointed to poor management practices, including refusal to accommodate customer requests and a lack of adherence to corporate policies.

Value for Money

Many customers felt that the value for money was lacking, citing high prices for inadequate portions and quality.
  • AT
    Atakan Turkmen
    Oct 12, 2025
    1.0
    So rude workers.. Did not also give a cup for water. Quality of Tuna sandwich is the worst I have ever had. Was my first and last visited
  • MD
    Michigan Davies
    Sep 8, 2025
    5.0
    I’m getting good food. The customer service was on point.
  • JA
    John Ackerman
    Aug 7, 2025
    1.0
    went to order my sandwich. I saw that they had a promo going for combo with a happy Gilmore cup. I usually don’t get a combo but decided, hey Free happy Gilmore cup. My sandwich was prepared subpar but I was willing to overlook it. She charged me for the meal and when I inquired about the cup, she rudely said “well you should’ve told me about that before I completed the order” and I’ll have to void this transaction and charge you again and it’s a dollar extra in a sassy voice.(unprofessional) after the encounter in our transactions were finalized she quietly walked over to a person I assume with her manager and murmured to him. I walked over, asked her for her name. She says “I don’t have to give you that.” Ok cool, have a nice day I took her photo. And the supposed manager gave me some type of zesty comment on my way out, which I ignored. Honestly if you don’t like your profession, pick a new one.
  • GV
    Geovanni alexander Cortez Villanueva
    Aug 29, 2019
    2.0
    A very Good Small place to eat everything is fresh food,..i recommend this place.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Burbank?

The Subway restaurant is located at 10970 Sherman Way, Plaza Del Sol, Burbank, CA 91505.

What are the operating hours for Subway at Plaza Del Sol?

Subway is open Monday to Friday from 7:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.