Customers frequently praised the friendly and efficient service, with many noting the staff's attentiveness and willingness to accommodate requests.
Food Quality
While many reviews highlighted the freshness and taste of the food, some customers expressed disappointment with certain dishes, particularly sushi and chicken options, citing bland flavors or poor quality.
Cleanliness
The restaurant received positive remarks for its cleanliness, with several customers appreciating the sanitary conditions of the dining area and bathrooms.
Value for Money
There were mixed opinions on pricing; some customers felt the portions were small for the price, while others found the meals reasonably priced for the quality.
Atmosphere
The atmosphere was described as lacking in character, with some reviews noting it felt sterile or uninviting, though it was convenient for travelers.
MC
Martha Castellon
Dec 27, 2025
2.0
Horrible experience today with the girl cashier . Inappropriate conversations about customers as well led by her speaking in Spanish . Should be more careful with that . Did not appreciate her attitude also my order was not made properly but thankfully I had a great experience with the male worker who fixed my order. Will not come again, no need for female employees attitude.
DJ
Dominador Jalique
Dec 21, 2025
5.0
Love the food and service
SS
Sulie Soto
Dec 3, 2025
5.0
I ordered food to pick up so I can't rate atmosphere but the rest of the experience was great!
SA
Stephen Anderson
Nov 6, 2025
4.0
I had a couple of hours to kill after landing at Burbank Airport and needed something quick but decent within walking distance while waiting for my train. After checking out a few nearby options, I landed on SanSai Grill (pardon the pun). It looked clean, convenient, and had solid reviews — so I figured it was worth a try.
The Vibe:
This spot sits in a strip center near the airport, so there’s not a ton of atmosphere — it does feel a little sterile, to be honest. That said, it was spotless, which I really appreciate when traveling.
Service:
Service was exactly what I expected: friendly, efficient, and no fuss. You order at the counter, grab a number, and they bring the food out to your table. Nothing particularly memorable, but also nothing to complain about — just smooth and easy, which was exactly what I wanted after a flight.
Food & Drinks:
I went with the Salmon Bowl over brown rice and added the Sumi Salad on the side. The presentation was clean, and everything tasted fresh, though the flavors were pretty mild. The teriyaki sauce was standard, and the Sumi Salad — while crisp — didn’t have much personality beyond the crunch. (It’s cabbage, carrots, green onions, almonds, sesame seeds, and crispy noodles with their house dressing.) The brown rice was fine, and I stuck with water since I was rehydrating post-flight.
Overall:
It definitely hit the spot for what I needed — a quick, healthy lunch before catching my train down to San Diego. I know there are several SanSai Grill locations around LA, and while I wouldn’t go out of my way to visit one, I wouldn’t hesitate to stop in again if I were nearby. Clean, convenient, and solid — just not one that leaves a lasting impression.
MH
Max Hernandez
Oct 19, 2025
5.0
Great and fast service. Food came out quickly and perfect, I have no complaints. I would totally recommend and come back in the future!
What are the regular business hours for Sansai Grill?
Sansai Grill is open Monday through Thursday, Saturday, and Sunday from 11:00 AM to 8:30 PM, and on Fridays from 11:00 AM to 9:30 PM.
Does Sansai Grill offer delivery and pickup services?
Yes, Sansai Grill offers both in-store pickup and delivery services.
During what hours is takeout available at Sansai Grill?
Takeout is available Monday through Thursday, Saturday, and Sunday from 11:00 AM to 8:30 PM, and Fridays from 11:00 AM to 9:30 PM.
Where is Sansai Grill located?
Sansai Grill is located at 2575 N Hollywood Way Unit 107, Burbank, CA 91505, United States.
What types of cuisine does Sansai Grill specialize in?
Sansai Grill specializes in Japanese cuisine including sushi, Asian fusion, seafood, ramen, and vegetarian options.
Where can I view the menu or place an order for Sansai Grill?
You can view the menu and place orders online at https://sansaigrill.com/menu
What nearby restaurants can I visit before or after dining at Sansai Grill?
Nearby restaurants include PieAwesome Pizzeria for pizza, George's Greek Cuisine for Mediterranean food, El Pollo Loco for Mexican cuisine, and Fish Dish for American seafood.
Are there convenient coffee shops near Sansai Grill for grabbing a drink?
Yes, Starbucks is located nearby, providing a convenient spot for coffee or a quick drink before or after your visit to Sansai Grill.
How can nearby transit or travel services assist customers visiting Sansai Grill?
Burbank Airport and associated terminals like Gate A3 are close by, making Sansai Grill accessible for travelers. Additionally, car rental services like Thrifty, Alamo, National, and Enterprise Rent-A-Car are nearby for convenient transportation.
How can customers contact Sansai Grill for reservations or inquiries?
Customers can contact Sansai Grill by calling the main phone number at +1 818-565-0420.