Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,211 reviews
5 stars
500
4 stars
271
3 stars
176
2 stars
93
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
Several customers noted that the bathrooms were dirty and unsanitary, impacting their overall experience.
Customer Service
Feedback on staff interactions was mixed; while some praised friendly service, others reported rudeness and poor customer handling.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or stale items and overall poor food preparation.
- RVRoberto Valtierra3 days ago1.0Morning crew is ok but the afternoon/night shift crew are absolutely the worst. They get paid 20/hr to do a basic job jet still manages to mess up your order
- DKDimitry KantorOct 4, 20254.0It took me 15 mins to get my breakfast order. I think the drive through is the priority and the dine in customers take a back seat.
- JRJulio RamosSep 20, 20251.0Worst McDonald’s I’ve been to. EXTREMELY SLOW SERVICE! Ridiculously slow
- VBVladimir Ballesteros-MorenoSep 17, 20254.0Some locations business hours are 24/7 according with their information online but clearly some are not. They should update business hours information to be more accurate!
- PPPaulSep 12, 20251.0Fries were cold and hard
Frequently Asked Questions About McDonald's
What are the hours for McDonald's drive-thru at 2565 Hollywood Way, Burbank, CA?
The drive-thru is open 24 hours a day, 7 days a week.
When is McDonald's delivery service available?
Delivery is available daily from 4:30 AM to 11:50 PM, except on Fridays and Saturdays when it closes at 12:50 AM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup service is available at this location.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at the McDonald's on 2565 Hollywood Way?
Yes, WiFi is available for customers at this McDonald's location.
How can I order from McDonald's online or via app?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on the Apple App Store and Google Play Store.
What nearby car rental services are close to this McDonald's?
Nearby car rental services include National Car Rental, Alamo Rent A Car, and Enterprise Rent-A-Car, making it convenient for travelers to grab food before or after renting a vehicle.
Which hotels are located near McDonald’s at 2565 Hollywood Way?
Nearby hotels include Marriott Hotels & Resorts and Los Angeles Marriott Burbank Airport, perfect for guests looking for dining options close to their stay.
Are there any other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Del Taco, Panda Express, El Pollo Loco, and Subway, offering a variety of dining choices in the area.
What categories of food and services does this McDonald's location offer?
This McDonald's serves a variety of menu options including burgers, sandwiches, breakfast items, ice cream, coffee, and more, with services like DriveThru, McDelivery, mobile ordering, gift cards, mobile offers, and WiFi.