Brand Certified
El Pollo Loco
3.9(99 reviews)
Certified by El Pollo Loco • Mar 15, 2026
Business Details
2575 N Hollywood Way, Burbank, CA
91505, United States
Certified by El Pollo Loco • Mar 15, 2026
(818) 847-8775
Certified by El Pollo Loco • Mar 15, 2026
https://restaurants.elpolloloco.com/ca/burbank/2575-n-hollywood-way
Certified by El Pollo Loco • Mar 15, 2026
About
Certified by El Pollo Loco • Mar 15, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Burbank, CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 15, 2026
Hours
Certified by El Pollo Loco • Mar 15, 2026
Reviews
3.9
99 reviews
5 stars
49
4 stars
19
3 stars
13
2 stars
6
1 star
12
- TEThe Bobnes Group Green Home ExpertsDec 18, 20252.0They are so unapologetically slow. 12 minutes for an order of curiosity and the people behind the counter couldn't care less. I asked to speak to a manager, and they told me she just took a 30 minute lunch, but I could wait... I asked, "30 minutes?... isn't she sitting in that booth behind me eating?"... She said, "could be,' and she walked away. I asked the manager for a refund and that it had been over 10 minutes... the manager said she was still on a break and I could wait 25 more minutes, and then she could help me. This is not a store that cares.
- NInicholas inceDec 11, 20255.0Great place for a quick bite of delicious food. Employees were friendly and helpful. Restaurant was well kept and clean. It's located right next to the airport terminal.
- TLT LNov 17, 20255.0Amazing great service thank you
- SHSide 2 Side (Tambourine Healer)May 30, 20251.0UPDATE: Can you please teach the woman making tacos tonight to STOP BREAKING them. 4 tacos 🌮🌮🌮🌮 and they are ALL BROKEN Up. All of the food falls out. I have had them remade before, and I thought to check them before leaving. I should've and I would've left them there. The bag is all greasy and I have to be extra careful because grease is everywhere and the food is falling out. I'm really tired of this, this is the only store I patronize where they break up the shells. Yall HAVE to do better. As someone who suffers from high blood pressure and usually experiencing headaches in the early morning after having sodium in my food. I enJOYed my chicken bowl it wasn't high in sodium and I didn't experience a migraine early the next morning. The service was good and the restroom was clean. I will be going back here again. I did a review on this restaurant already and for some reason it doesn't show, so here's review #2
Frequently Asked Questions About El Pollo Loco
What types of cuisine does El Pollo Loco in Burbank offer?
El Pollo Loco serves authentic Mexican cuisine, specializing in fire-grilled chicken and handmade salsas, guacamole, and dressings.
What are the operating hours for El Pollo Loco in Burbank?
El Pollo Loco is open Monday through Friday from 10:00 AM to 8:30 PM, and on Saturday and Sunday from 11:00 AM to 5:00 PM.
Does El Pollo Loco in Burbank have a drive-through service?
Yes, this location offers a drive-through for convenient ordering and pickup.
Which payment methods are accepted at El Pollo Loco in Burbank?
They accept American Express, Discover, and Visa cards for payment.
Is free Wi-Fi available at the El Pollo Loco in Burbank?
Yes, free Wi-Fi is provided for customers at this location.
Where is El Pollo Loco located in Burbank?
El Pollo Loco is located at 2575 N Hollywood Way, #103, Burbank, CA 91505.
Can I order from El Pollo Loco online or through an app?
Yes, you can order online through their menu link or via the El Pollo Loco app available on the Apple App Store.
What nearby sandwich shops can I visit around El Pollo Loco in Burbank?
Near El Pollo Loco, you can find Subway and TOGO'S Sandwiches, great options if you're looking for different sandwich choices in the area.
Are there nearby coffee shops around El Pollo Loco in Burbank?
Yes, Starbucks locations are conveniently close by, perfect for grabbing coffee before or after your meal at El Pollo Loco.
What travel services are available near El Pollo Loco in Burbank?
Nearby, you can find car rental services such as Alamo Rent A Car, Enterprise Rent-A-Car, National Car Rental, and Thrifty Car Rental, which can be convenient for travelers.
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