Dunkin'

Reviews

• TK

  Tasmiah Khan

  Dec 14, 2025
  5.0
  I had to personally leave a review because the staff at this location are so nice! They’re all welcoming and friendly. I made a mistake with my coffee order for oat milk because I have dietary issues without a milk change and I went back in line to ask for a new drink which I was willing to pay for but the crew would not let me and said they had it handled. I appreciated it no matter how many times I asked to pay for it, they said they got it handled. They are very nice and easygoing. I’ll definitely come to this location more than once ☺️
• MR

  Maeve Rose

  Nov 21, 2025
  5.0
  This is the ultimate Dunks experience. The joy of getting a coffee from Dunks lies in the roll of the dice as to whether it will be good or not; sometimes it will be the best thing you’ve ever tasted, sometimes it will be dog water. And every single time I get a coffee from this place, it’s a nat 20 on the dunks dice. My cold brew with oat milk and caramel deserves a place next to ambrosia on Mount Olympus. It beats out getting a jackpot on the slot machine. Rounding out the experience is the drive through. There isn’t enough room in the bend for two cars to pass side-by-side, so when you enter the parking lot from Glenoaks, you have to essentially wait in the drive through line just to get past. I’ve seen multiple customers rage in their car at having to wait 5 minutes in a line they didn’t want to enter, and not being able to do a single thing about it. It’s the cherry on top for the quintessentially unpredictable Dunks excursion. This is the best Dunkin’ Donuts I have ever visited. The coffee is bomb every time, and (more importantly) it perfectly encapsulates the temperamental nature of the chain. I wouldn’t trade it for any kind of consistency, ever.
• BS

  Bianka St.Juste

  Oct 31, 2025
  1.0
  These people didn't even read my order. Everything was wrong. How do you give me coffee when I order a chai? If you can't do take directions you might as well be replaced by robots.
• PT

  Pettra Tyus-Mapp

  Oct 21, 2025
  2.0
  After coming here for the past year with my quarters buying $6 chocolate mocha shakes …. Today I come in and buy a $2.25 donut and ask for ice in my cup and they charge me .87!!!!!! Detest donut ever. I’ll stick to the overpriced shakes. Probably won’t come back. Service is awful anyway
• JD

  Jorde Durden

  Oct 16, 2025
  1.0
  This location has broken many laws and is in direct violation of California refund laws. They sold items that were out of stock and when a refund was requested. They require app download and account creation for refunds of in person, on location purchases with debit. This is against CA law which states customers have opt-in rights for any personal data collection (ie making a Dunkin account). Holding refunds for non app purchases behind forced opt-in of apps is extortion of owed funds from breach of contract. The employees and manger on-site all state this is the policy of Dunkin. If true this would mean Dunkin actively trains and demands there employees break CA law, as well as violation of consumer rights act. This is an extreme abuse of consumers/patreons and should be pursued by local legal counsel. This is a notice to the franchise owner that you have been made aware of your illegal practices and come any legal action this will be evidence against your willingness to operate within the laws of CA.

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