Many customers praised the staff for being friendly, attentive, and providing excellent service, with specific mentions of employees like Brittany, Leo, and Deja.
Food Quality
The food received high marks for being fresh, flavorful, and well-prepared, with particular favorites including the spicy lamb meatballs and various bowls.
Cleanliness and Atmosphere
The location is noted for being clean and well-maintained, although some customers mentioned discomfort with the indoor temperature.
Order Accuracy
There were several complaints about order inaccuracies, with customers advising to double-check orders before leaving.
JM
Jonathan Mora
4 days ago
5.0
Service was welcoming and efficient despite a busy lobby. At the register, Leo was very friendly and wrapped up the already pleasant experience even more so.
SS
Sonny Sanchez
6 days ago
1.0
I walked out when I saw half the items I wanted were sold out at 6pm. Unacceptable for a brand like this to not be staffed.
RK
Robert Christian Ko
Jan 5, 2026
2.0
I used to enjoy going here but the last three times I have visited, they were out of multiple items. I was here at 7pm and they were out of the super greens, broccoli and cucumber sides. Previously they were out of garlic sauce, corn side, and the cucumber sides again. I don’t understand how they can be out of those items when they are open until 11pm. Today on 1/5, the cashier was very helpful and had great customer service,
but first line server lady with black hair was not the best server and basically was chuckling every-time she had to tell us that they were out of items.
Please give them more staff and resources. I really wouldn’t mind if they stopped the line for a few minutes to refill items. I just don’t understand how they can continuously be out of certain items during dinner time. Please send help.
KA
Kassandra Aguilar
Dec 27, 2025
5.0
I can’t begin to explain how amazing the customer service is in this spot. Special shoutout to Wesam and De’jah, who were so kind and sweet when I showed up and assisted me in getting my order ready in very short notice and tailored to my needs. Truly one of a kind and please give them all the bonuses, raises and promotions, we need more people like them in this world. And guaranteed not only will I be back to eat here, but also thanks to this incredible service I have become an even more loyal customer of CAVA. Thank you and please take good care of these two incredible girls!
JP
Justin Ponce
Dec 21, 2025
5.0
The staff are so professional, so friendly and the food quality is exceptional. This is my favorite CAVA location by far, always 10/10! The spicy lamb meatballs are always buttery and cooked at a perfect temperature. Other CAVA locations, the meatballs are always overcooked and dried out I feel, but not Burbank!
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
What are the opening hours of CAVA in Burbank?
CAVA is open daily from 10:30 AM to 11:00 PM.
Does CAVA offer delivery and takeout options?
Yes, CAVA offers both delivery and takeout services.
Is CAVA family-friendly and does it provide a children's menu?
Yes, CAVA welcomes families and offers a children's menu.
What payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CAVA have an app for ordering?
Yes, CAVA has both Android and iOS apps available for ordering.
Where is CAVA located in Burbank?
CAVA is located at 1787 Victory Place, Burbank, CA 91502, United States.
Are there any dessert places near CAVA in Burbank?
Yes, nearby dessert options include The Baked Bear and Nothing Bundt Cakes, perfect for a sweet treat after your meal.
What shopping centers are close to CAVA in Burbank?
Burbank Empire Shopping Center and Burbank Optometry are nearby, making it convenient to shop or take care of errands before or after dining.
Are there other dining options near CAVA?
Yes, nearby restaurants include California Roll & Sushi for sushi lovers, Dave's Hot Chicken for spicy chicken dishes, and Yalla Mediterranean for additional Mediterranean cuisine.