McDonald's

3.7
3300 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7861 Beach Blvd, Buena Park, CA
90620, United States

Hours

Reviews

3.7
3,300 reviews
5 stars
1,368
4 stars
678
3 stars
530
2 stars
225
1 star
499

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and in-store, with some waiting over 30 minutes for their orders.

Customer Service

There were numerous complaints about rude staff and poor customer service, with some customers feeling ignored or mistreated.

Atmosphere

The recent remodel received mixed reviews; many customers expressed disappointment over the loss of nostalgic elements like the toy trains.

Order Accuracy

Several reviews mentioned issues with incorrect orders, missing items, and food preparation problems.

Cleanliness

While some noted the restaurant was clean, others reported dirty tables and unsanitary conditions.
  • SB
    Shannon Burke
    3 days ago
    1.0
    I wish I could give this place negative stars. My boyfriend and I went to McDonald’s late at night and had a really disappointing experience. While we were in line, a very kind homeless man asked if we could order him some food. He was respectful and even said he would pay for whatever he got. We agreed because we wanted to help someone get a meal for the night. When we got to the window, the employee was extremely rude and clearly annoyed that we were helping him. He was rolling his eyes, had an attitude, and was very unhelpful throughout the interaction. It honestly felt like we were being judged just for trying to do something kind. On top of that, when we finally got our food, the fries were completely cold. Between the poor service and the lack of basic food quality, the whole experience was frustrating. I understand working late nights isn’t easy, but there is no excuse for treating people this way, especially someone who is already struggling. It was heartbreaking to see such a lack of compassion, and it completely ruined what should have been a simple act of kindness. Very disappointed in both the service and the food.
  • DY
    Dipak Yadav
    5 days ago
    1.0
    The order was clearly showing on the board, but the staff claimed they had not received the order or the payment. Despite having already paid, I was made to wait for 30 minutes while they tried to sort it out.
  • AK
    Albert Kaisen
    Dec 31, 2025
    4.0
    Very nice but I think this is an issue with a lot of McDonald’s very slow and always forget the napkins and sauces so you need to make a line to ask for things that should be automatically serve with your order.
  • NM
    Nick McCoy
    Dec 21, 2025
    1.0
    This place used to be so cool before renovation. Bring back the trains!!
  • MC
    Mike C
    Dec 21, 2025
    2.0
    Saturday night 9pm. Been in drive thru line for 32 minutes now and just paid. There weren't even that many cars in front of us. In N Out line would have been faster....

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 7861 Beach Blvd in Buena Park, CA?

McDonald's at 7861 Beach Blvd in Buena Park, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.