El Pollo Loco

Reviews

• WI

  William Bilsland III

  Feb 16, 2026
  5.0
  Clean location, friendly employees, drive thru, and a parking lot.
• JS

  Josephus Stalinis

  Feb 2, 2026
  5.0
  They forgot an item from my order during a recent visit, but upon letting the restaurant manager Saul know, he was apologetic and offered me a complimentary meal, I really appreciated that, thank you so much!
• RK

  Richard Kim

  Jan 26, 2026
  4.0
  Always good when you need bbq 🐔
• VM

  Vivian Manalo

  Dec 13, 2025
  1.0
  Not okay! Definitely not safe to serve moldy broccoli and to tell me (with attitude, eye rolling), "That's just how it looks like." I could literally see the black spots through the lid. The lady at the drive-thru RUDELY offered another batch, but I just don't trust this place anymore so I left without the replacement. Came directly home and placed the broccoli in a single layer to see that the majority of it contained mold. I decided to come home with the moldy broccoli to alert other Yelp reviewers/customers to avoid it as I am not the only reviewer to mention this. An ongoing issue that urgently needs to be fixed. DISGUSTING! The workers also need to fix their attitude as this is another complaint by many others.
• CC

  Cesar Danilo Cubillos

  Oct 26, 2025
  1.0
  Hola no me gusto,pedi un combo de 8 piezas para llevar piernas y muslos ,y me dieron la mitad de piernas y muslos y el resto unas piezas de pechuga vieja. No se si fue por que llevaba un bono, me parece muy mal hecho eso ,ya que nunca pedí pechuga y fuera de eso vieja, y si es por lo que lleve el bono entonces no debieran darlos.