Brand Certified
El Pollo Loco
4.2(803 reviews)
Certified by El Pollo Loco • Mar 01, 2026
Business Details
5251 Beach Blvd, Buena Park, CA
90621, United States
Certified by El Pollo Loco • Mar 01, 2026
(714) 994-1125
Certified by El Pollo Loco • Mar 01, 2026
https://restaurants.elpolloloco.com/ca/buena-park/5251-beach-blvd
Certified by El Pollo Loco • Mar 01, 2026
About
Certified by El Pollo Loco • Mar 01, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Buena Park,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Mar 01, 2026
Hours
Certified by El Pollo Loco • Mar 01, 2026
Reviews
4.2
803 reviews
5 stars
445
4 stars
196
3 stars
80
2 stars
29
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported mixed experiences with food quality, noting issues like cold tortillas, dry chicken, and inconsistency in portion sizes.
Customer Service
While many praised the friendly and helpful staff, there were several complaints about rude service and order mistakes.
Cleanliness
The cleanliness of the restaurant was generally appreciated, though some customers mentioned unpleasant odors in the restrooms.
Value for Money
Some customers felt that prices were high for the portion sizes, while others appreciated the value and rewards offered.
- JLJesse LeeJan 15, 20263.0I went on December 28th around 5:20 PM to get takeout, and I found receipt paper in the salad bowl… 😭
- HLHermes LucidNov 20, 20253.0They dont honor reward offers like they should. So if youre using the app make sure the app itself gives the "reward" first
- FMFabian MoralesNov 16, 20253.0Las tortillas estaban frias y pedi si arroz y me pusieron puro arroz
- MLMrs. J. LeeNov 15, 20253.0We tried the Tacos Al Carbon combo. It was good. I was greatly disappointed that this store didn't have the $5 Pollo bowls which are my favorite. So, I drove back to my local El Pollo Loco in La Habrá and they did have the $5 Pollo bowls. I shared the information with the clerk at the drive thru window and she didn't understand why the difference. From now on, I will only go to my local El Pollo Loco.
- RRRODNEY ROLFESOct 26, 20255.0Can't rate atmosphere fairly because I go through drive thru. I always get the double chicken bowl with all white meat. It's consistently good, and they prepare it very quickly. I'm 59 and get senior discount, pay less than $14 for a solid meal. I've also downloaded their app which you get scanned before paying to accumulate points towards rewards. Good place.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Buena Park?
El Pollo Loco in Buena Park is open Monday through Friday from 9:30 AM to 10:30 PM, and on weekends from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Buena Park?
El Pollo Loco is located at 5251 Beach Blvd, Buena Park, CA 90621, United States.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services for customers in Buena Park.
Can I order food online from El Pollo Loco?
Yes, you can order food online via their website or through the El Pollo Loco mobile app.
Which payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
What type of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken and handmade salsas and guacamole.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco has a drive-through for convenient ordering and pickup.
Are there banks near El Pollo Loco where I can withdraw cash?
Yes, nearby banks include Hanmi Bank and Bank of Hope, plus ATMs like Hanmi Bank ATM and LibertyX Bitcoin ATM to withdraw cash conveniently.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby restaurants include Surah Korean BBQ & Sushi, Tong Tong Bbq, KingChang Korean BBQ, Gangnam Station Korean BBQ, and BCD Tofu House, all offering various Asian and Korean cuisines to explore.
Are there any convenient stores or gas stations near El Pollo Loco?
Yes, Chevron and ExtraMile gas stations and convenience stores are located nearby for quick stops before or after your meal.
Brand Certified Facts from El Pollo Loco
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Certified March 01, 2026Yext Knowledge Graph
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