Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Centerpointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
717 reviews
5 stars
361
4 stars
168
3 stars
49
2 stars
41
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including undercooked ingredients, missing items, and unsanitary conditions.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and mistakes with orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and food debris present.
Inconsistent Availability
Customers frequently mentioned that the location often runs out of key ingredients, impacting their meal choices.
Portion Sizes
There were complaints about small portion sizes and inconsistent serving practices, particularly for online orders.
SM
Sandy Mendoza
Jan 15, 2026
1.0
I ordered a steak burrito. The steak was chewy and it was pure fat. Very little meat mostly rice it was gross. Didn't even eat it all.
TT
TD
Jan 11, 2026
5.0
Great fresh food,
AG
Alex grant
Jan 10, 2026
1.0
Absolutely terrible! I have a 13 Hour drive just wanted to grab some quick food. I placed my order at 10:20 and they were supposed to open at 10:30. I waited outside and even knocked on the door while the staff stare at me very rudely until 10:45 I went next-door to Jersey Mike’s. A refund was issued after I called to complain. I then left Jersey Mike’s with my food after five minutes and the people were still waiting outside chipotle. Absolutely ridiculous.
AK
Abdel Kasmi
Jan 1, 2026
1.0
01/01/26 I was at this location at 3:45 I asked for chicken the employee must not heard me and gave me a steak instead, no big deal
When I looked at the receipt I saw I was charged for steak instead, I approached the “manager” explained to her, she gave me an attitude like I did it in person, she then ignored me and went and helped someone else first instead!
Better training needed, I love chipotle, not this location anymore!
SC
Seyong Cho
Dec 21, 2025
1.0
The restaurant said they don't see my pick up order and told me to contact support. They didn't give me the food although i showed them the app on my phone and they confirmed everything was correct. They told me in a bad attitude as well, repeating the same thing that they can't do anything about it. I had my whole family wait for me in the car during this incident. i order from this location regularly. im so disappointed at how chipotle handles these incidents and treats their customers.
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Certified March 01, 2026Yext Knowledge Graph
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