Chipotle Mexican Grill

3.9
705 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Centerpointe is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
5976 Orangethorpe Ave, Buena Park, CA
90620, United States

Hours

Reviews

3.9
705 reviews
5 stars
358
4 stars
168
3 stars
50
2 stars
40
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff attitude; some employees are friendly and helpful, while others are reported to be rude and unprofessional.

Food Quality

Inconsistent food quality; issues with incorrect orders, undercooked ingredients, and unsanitary conditions reported.

Cleanliness

Frequent complaints about the cleanliness of the restaurant, including dirty tables and food residue.

Portion Sizes

Many customers expressed dissatisfaction with portion sizes, noting they are smaller than expected and often skimped on ingredients.

Availability of Ingredients

Customers frequently reported that the restaurant was out of key ingredients, impacting their meal choices.
  • RB
    Richard Buttery
    3 days ago
    4.0
    Very crowded when we first got there fast service and good food
  • TM
    Tad Mukai
    Nov 15, 2025
    5.0
    I love the food and I like the concept that you can build your own meal by choosing the ingredients and toppings for your meals. The staff was really helpful and friendly.
  • ES
    Emma Yuko CALIFORNIA WAX STUDIO
    Oct 27, 2025
    4.0
    love their bowls! I wish guacamole can be cheaper because I love it but everything's expensive in LA. So totally understandable. easy to access on my way to work, stable quality and fast service.
  • RC
    Rosa Calixto-Solis
    Oct 17, 2025
    1.0
    The worse employee I just encountered, she had the worse attitude was not patient and was not speaking loud enough for my group to hear. She threw the plate and said “whatever”. It’s a fast food place, if you don’t have the rhythm and capability to work at such capacity I wouldn’t even be on a front line - client facing serving customers. The worse experience I’ve had here thus far with this specific individual. She was the only girl in the serving in the front line at 1:49p. Leo, her counterpart was the nicest and most apologetic for her horrible behavior. She shouldn’t be working there if she’s truly that miserable.
  • SR
    Shanttel Rodriguez
    Oct 15, 2025
    1.0
    I’ve been coming to this chipotle for a while as I live down the street. Today I ordered the normal order for my hunny which is hard shell tacos and sides literally on the side so that the tacos don’t get soggy. Today they decided to charge for the normal sides I get, I asked why and the manager who has been there for about a month or 2 said she received some special training and they’re trained to charge extra for sides. I mentioned that she must be new cause I have never ever been charged extra. She made a comment saying that she needs to make a profit. Like girl thats just so professional, I would have expected professional response coming from a manager. So I paid for my sides but I made sure I “made my profit “ in utensils. Thanks Jenn 😘 you stocked up my work break room at work so we can save on profits as well. New management sucks and my family will not be supporting her profits. 🩷

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill Centerpointe located?

It is located at 5976 Orangethorpe Ave, Buena Park, CA 90620, next to Starbucks.

What are the operating hours of Chipotle Mexican Grill Centerpointe?

The restaurant is open daily from 10:30 AM to 11:00 PM.