Numerous reviews highlighted slow service, long wait times for food, and inattentive staff, leading to customer frustration.
Food Quality
Customers frequently reported cold, overcooked, or incorrect food orders, contributing to a negative dining experience.
Management Concerns
Several reviews mentioned poor management practices, including lack of staff training and inadequate response to customer complaints.
Payment Policies
Customers expressed dissatisfaction with the requirement to place a card on file before ordering, feeling it was unnecessary and unprofessional.
Positive Staff Interactions
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
AM
Antonio martinez
4 days ago
1.0
Service sucks. Very cold demeanor and once we were served she disappeared and literally been sitting here half a hour waiting to get our check.
JJ
Jamison
Dec 30, 2025
1.0
When you start taking tap pay again I will change my rating. How does every store take it but you?
JB
Jesse Brown
Dec 24, 2025
5.0
My wife, my daughter and I decided to eat dinner at Buffalo Wild Wings located On the Mall in Buena Park. It was the first time we had ever visited this particular location and we are sad that we hadn’t gotten there much sooner. Upon arrival, we were greeted with a warm and friendly welcome, and seated immediately. We observed that the restaurant was extremely clean, enormously spacious, and all the staff members were busy ensuring patrons had what they needed. This was an excellent sign that the experience would be nice. Our server was Jaqueline and she was terrific! She was kind, patient, knowledgeable, and efficient! She made sure that our orders were correct and that we had anything else that we wanted to make our dinner memorable. My wife ordered Cheese Curds and French Fries which she thoroughly enjoyed, and my daughter had the Ultimate Sampler. She was also pleased with her selection and loved her food. I had Pretzels, and later added a Cheeseburger and Fries. All of our orders were freshly prepared and delicious! Thanks Jaqueline for everything! You were awesome! As we were finishing our meal we got a visit from the manager Paul. Initially we thought we would get the rudimentary “ how’s your meal spiel” and there was a tiny, teeny bit of that, but there was so much more on deck and we were here for all of it!
Paul was an unassuming, professional, kind, and courteous restaurant manager; but more than that, he was a really great person and wonderful human being to boot! He asked about our lives and was kind enough to share with us about his own. We learned that he was from Australia, happy and very astute in the fine arts of music! He shared a bevy of knowledge about various artist covering several different eras and it was quite impressive to behold. It was a nostalgic trip down memory lane, and we left the restaurant smiling and feeling fantastic about our chance encounter with Paul. Thanks for a fun and relaxing time Paul and for sharing your story with us! You are one-of-a-kind, and we can’t wait to visit your establishment again to reconnect with you! Until then, keep giving those great vibes, and making folks feel at home! We highly recommend this establishment for great food, good fun, and wonderful fellowship, which is hard to find these days!
AR
Andrea Roca
Dec 21, 2025
1.0
Always send incomplete order if it’s delivery. This is the last time I buy from
This places and I did went back to let them know once again they didn’t send my drink. Last time was potato wedges and another time my drinks.
KP
knjksmyjh Pjktjjkbts
Dec 1, 2025
1.0
Went there last week with my family, I payed IN CASH, The bill was 50 something doallrs, they charged the card they had in their system 100 bucks more!! We were literally the only ones there and they made that big of a mistake! What a joke, never going there again, (food was good but cmon!!)
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Buena Park specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 different sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings in Buena Park throughout the week?
Buffalo Wild Wings is open Monday to Friday from 11:00 AM to 2:00 AM, and on Saturdays and Sundays from 9:00 AM to 2:00 AM.
Can I find Buffalo Wild Wings in Buena Park online?
Yes, Buffalo Wild Wings Buena Park has an official website and social media pages on Facebook and Yelp where you can find more information: https://www.buffalowildwings.com/locations/us/ca/buena-park/8301b-on-the-mall/sports-bar-668/.
Where is Buffalo Wild Wings located in Buena Park?
It is located at 8301 On The Mall, Buena Park, CA 90620, United States.
What phone number can I call to reach Buffalo Wild Wings in Buena Park?
You can call Buffalo Wild Wings at +1 714-538-9464 for inquiries or reservations.
What categories of service does Buffalo Wild Wings in Buena Park offer?
Buffalo Wild Wings is a chicken wings restaurant, sports bar, takeout restaurant, and general restaurant.
Are there any massage or reflexology services near Buffalo Wild Wings?
Yes, Joy Reflexology & Massage is nearby and offers massage therapy and reflexology, which can be a relaxing way to unwind before or after your meal.
Can I combine a visit to Buffalo Wild Wings with shopping nearby?
Absolutely, you can enjoy Buffalo Wild Wings and then visit nearby shopping centers like Buena Park Downtown, Ross Dress for Less, and DSW Designer Shoe Warehouse.
Are there coffee shops close to Buffalo Wild Wings in Buena Park?
Yes, CHURROHOLIC and Cafe Nieve are nearby coffee shops where you can enjoy a drink or dessert along with your visit.
What other dining options are available near Buffalo Wild Wings in Buena Park?
Nearby dining options include Two Hands Corn Dog Buena Park Downtown, Smashburger for burgers, and Aburi Sushi for Asian cuisine, providing a variety of choices.