Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted dirty conditions and overflowing trash.
Food Quality
Feedback on food quality was mixed, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, although there were also mentions of unprofessional behavior from some employees.
Management Concerns
Customers expressed concerns about management practices, including inadequate response to service issues and poor staff training.
AM
Arlene & Jonathan Martin
Nov 10, 2025
1.0
Came for large french fries only. Was told they are making a fresh batch and to pull into parking #2. I felt like they forgot to bring out my fries especially after seeing 3 cars drive by. Finally someone brought out my order and I drive away. Try the fries and they are not hot and taste old.....did not eat them.
AE
Aliyev Elviz
Nov 9, 2025
1.0
Very slovvv
HH
H
Nov 5, 2025
1.0
Terrible customer service sucks very slow. I ordered coffee and sit-down waiting for it until I went and asked the employee. She left it @the counter. Very bad service and they have code to the bathroom is 12345. It takes forever to get it to use the bathroom.
SR
stellar rina
Oct 26, 2025
3.0
have your employees hair up please
JC
Jenn Cog
Oct 12, 2025
1.0
Worst service waiting in line no one took out order for 5 mins and couldn't move in line. Then made us wait for food for another 5 minutes. Everyone before and after us. Then us a happy meal that they already had in line