McDonald's

3.8
1013 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
337 McMurray Rd, Buellton, CA
93427, United States

Hours

Reviews

3.8
1,013 reviews
5 stars
457
4 stars
196
3 stars
161
2 stars
59
1 star
140

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted dirty conditions and overflowing trash.

Food Quality

Feedback on food quality was mixed, with complaints about cold or poorly prepared items, but some customers enjoyed their meals.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although there were also mentions of unprofessional behavior from some employees.

Management Concerns

Customers expressed concerns about management practices, including inadequate response to service issues and poor staff training.
  • AM
    Arlene & Jonathan Martin
    Nov 10, 2025
    1.0
    Came for large french fries only. Was told they are making a fresh batch and to pull into parking #2. I felt like they forgot to bring out my fries especially after seeing 3 cars drive by. Finally someone brought out my order and I drive away. Try the fries and they are not hot and taste old.....did not eat them.
  • AE
    Aliyev Elviz
    Nov 9, 2025
    1.0
    Very slovvv
  • HH
    H
    Nov 5, 2025
    1.0
    Terrible customer service sucks very slow. I ordered coffee and sit-down waiting for it until I went and asked the employee. She left it @the counter. Very bad service and they have code to the bathroom is 12345. It takes forever to get it to use the bathroom.
  • SR
    stellar rina
    Oct 26, 2025
    3.0
    have your employees hair up please
  • JC
    Jenn Cog
    Oct 12, 2025
    1.0
    Worst service waiting in line no one took out order for 5 mins and couldn't move in line. Then made us wait for food for another 5 minutes. Everyone before and after us. Then us a happy meal that they already had in line

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Buellton, CA?

McDonald's in Buellton, CA is open daily from 5:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open every day from 5:00 AM to midnight.