Founded in 1982, The Cheese Steak Shop brings authentic real-deal, Philly-style cheese steak sandwiches. For close to 40 years, we have been committed to using high quality, fresh ingredients to make the best possible cheese steak sandwiches. To keep our cheese steak sandwiches as authentic as possible, we source specialty items such as our Amoroso rolls, B & G Hot and Sweet Peppers, Hanks Gourmet Soda's and Tastykakes direct from Philadelphia bakeries.
All of our shops make your sandwich fresh to order, any way you want it: "wit or witout" onions, with white American or Provolone cheese, hot and/or sweet peppers, even using chicken or veggies in place of steak. No matter how you like it, The Cheese Steak Shop loves to serve it to you the
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.