Chipotle Mexican Grill

Reviews

• VR

  Vi R

  Feb 10, 2026
  3.0
  Hard rice sucks
• AL

  Andrew Lyons

  Feb 7, 2026
  1.0
  This seems like a common theme for this location, but the portions are ridiculously small. I literally have to ask double rice, corn and beans to get a normal portion. The guacamole they added was half the spoonful. The steak was small and half the portion as well. What can be done ?
• SC

  Sonya Castillo

  Jan 25, 2026
  1.0
  This place is absolutely disgusting. Get rid of this fake mexican food. We deserve better in Brentwood.
• DA

  Dnamin Ator

  Jan 13, 2026
  1.0
  This is the WORST location I've EVER been to!! I finally decide to make a review after multiple attempts to come here, failed and emailed their "entrepreneur" Alexis Simmons. This location is horrible and do NOT come here to spend your money! Every time I come, they are out of ingredients and this is around dinner time. They used to close at 9pm and then extended their hours until 11pm. But WHY??!!?? They never have any food!!! Smh 3 days ago, I went around 7pm, and was told they were out of chicken and it would be 15 minutes. I returned and they said they were out of 3 meats now; chicken, steak, and carne asada and it would be 15 minutes again. Then, they have the nerve to have an attitude, because I told them that's what they said 15 minutes ago. They tried to explain their food went to drive thru and people coming in. So...why don't you just make more or enough food??!!?? ...At one time smfh The cooked food sits in the warmer anyway, clearly, they're busy. Poor attitude, poor customer service, poor training, etc...the list goes on and on. This is just one incident from last night. Two months ago (Nov 2025), I had another similar incident. They were "out" of burritos, white rice, black beans, lettuce, fajitas, spoons, etc. I also saw multiple people come in and were told they had no food (named each item...which was at least 8 items) and they left...which can't be good for business! Anyways, I can go on and on about this disappointing experience! But more importantly it does not meet your standards and values!!! So I emailed Alexis Simmons....no response! I had taken photos which I'll post now. I emailed her again last night! On top of that, this place is filthy and they do not restock! Their staff is not even eating there. They're having McDonald from across the street. They had two people working at drive thru, one "cooking", 3 staff cutting/prepping food (what food??), 2 people at their serving line and one cashier, so they do not appear short staff. This place is mismanaged and younger employees, who are improperly trained (I believe). These are the worst (and I've tried multiple times) experiences and location for their brand!!! This place needs a miracle!! I also tried to email the corporate and any other emails they have. It doesn’t work!! Their email address is a bounce back saying the email address is invalid. What a scam!!!
• LH

  Leila Hauck

  Dec 31, 2025
  1.0
  The food has truly dropped in value. The corporation requests employees to add so much rice and you don’t get much of proteins or sour cream even though you requested double or extra. Imagine paying $15 for a bowl of rice which truly costs $1.00. Stop overcharging and not adding proper portions for meat and other products other than rice. Geezz….

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