Business Details
About
Mexican Restaurant
Chipotle East Brentwood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
145 reviews
5 stars
56
4 stars
15
3 stars
11
2 stars
12
1 star
51
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers complained about small portion sizes, particularly for protein, leading to dissatisfaction with value for money.
Service Quality
Service was frequently criticized for being slow, unhelpful, and poorly managed, with reports of staff prioritizing personal conversations over customer service.
Food Quality
Many reviews noted issues with food quality, including undercooked rice, overcooked meat, and unsanitary conditions, leading to a decline in customer satisfaction.
Order Accuracy
Customers reported frequent mistakes with their orders, including missing items and incorrect food preparation, contributing to frustration.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good food when served fresh, indicating that experiences can vary.
- LHLeila HauckDec 31, 20251.0The food has truly dropped in value. The corporation requests employees to add so much rice and you don’t get much of proteins or sour cream even though you requested double or extra. Imagine paying $15 for a bowl of rice which truly costs $1.00. Stop overcharging and not adding proper portions for meat and other products other than rice. Geezz….
- DHDr. HawkinsDec 29, 20253.0Typical Chipotle
- FFFlairDec 28, 20255.0Me and my partner went during the night, food was amazing, and employees where helpful! we both had a custom burrito which where huge! I have some breakfast tomorrow morning, this was our first time and the young lady who took our order helped a lot!
- DPDaniel PerkinsDec 14, 20252.0Past Thursday, Ordered via the app, drive through pick up. 5 items in total. 2 burritos, 2 bowls and a quesadilla 2/5 items were of normal portion size but when it came to the 2 burritos and 1 bowl they were surprisingly small. We are talking Taco Bell sized burritos and one of the bowls had hardly any toppings. This still left two family members hungry. Next time I’ll go back to the loan tree location where it seems consistency and portion size isn’t lacking. I guess that extra few dollars in profits on each items pays off if this is how this location prepares their items for pick up.
- ICIsabel ChavezDec 4, 20251.0The service at this Chipotle location is terrible. Customers aren't acknowledged upon entering, and I was left waiting to pay because an employee prioritized chatting with a colleague in the back. Furthermore, the protein portions are ridiculously small! it's like getting chicken from a wing, not a scoop. If their corporate budget for protein has decreased, it's noticeable and completely unacceptable. I plan on contacting headquarters about these issues.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in East Brentwood offer?
Chipotle Mexican Grill in East Brentwood offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours of Chipotle Mexican Grill in East Brentwood?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Brentwood, CA?
Chipotle Mexican Grill is located at 7580 Brentwood Blvd, Brentwood, CA 94513.
How can I place an order online for Chipotle Mexican Grill in East Brentwood?
You can order online using their website or the Chipotle app for quick and convenient service.
How can I contact Chipotle Mexican Grill in East Brentwood?
You can contact them by phone at +1 925-390-0147 or email at CA.3928.EastBrentwoo@chipotle.com.
Does Chipotle Mexican Grill follow sustainable food sourcing practices?
Yes, Chipotle emphasizes responsibly sourced ingredients from humane and sustainable farms, using only 53 real ingredients without artificial additives.
Are there any coffee shops near Chipotle Mexican Grill in East Brentwood?
Yes, Starbucks cafes are located nearby, providing great options for coffee before or after your meal at Chipotle.
What nearby automotive services can I find around Chipotle Mexican Grill?
Nearby you can find AutoZone and NAPA Auto Parts for automotive parts and repair services if needed during your visit.
Where can I stay if I'm visiting Chipotle Mexican Grill in East Brentwood from out of town?
There are hotels nearby such as Hampton Inn Brentwood and Hampton by Hilton, offering convenient accommodations close to Chipotle.
What other dining options are nearby Chipotle Mexican Grill in East Brentwood?
Nearby dining includes AHZEETU Korean Bistro, Jack in the Box, Denny's, and La Michoacana Plus for ice cream and desserts.