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Cool Spot Ice Cream & Coffee

About

Ice Cream Shop
If you have enjoyed Cool Spot - Frozen Yogurt & Coffee for years, you'll definitely love our new location Cool Spot - Ice Cream & Coffee. We created a second location on the opposite side of Brentwood, so everyone has a convenient option to enjoy a delicious frozen treat or a nice cup of coffee. Whether you're in the mood for a self-serve frozen yogurt with tons of delicious toppings at our original location or just want a tasty hand-scooped premium ice cream on a crispy waffle cone at our new location, Cool Spot now has the answer for you. Both locations continue to serve fresh-baked cookies, slushies, milkshakes and more!

Location

Cool Spot Ice Cream & Coffee
3860 Balfour Road, Brentwood, CA
94513, United States

Hours

Monday12:00 PM - 8:00 PM
Tuesday12:00 PM - 8:00 PM
Wednesday12:00 PM - 8:00 PM
Thursday12:00 PM - 8:00 PM
Friday12:00 PM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:30 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.