Panera Bread

3.6
553 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Brea is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
423 South Associated Road, Brea, CA
92821, United States

Hours

Reviews

3.6
553 reviews
5 stars
236
4 stars
126
3 stars
51
2 stars
33
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.

Food Quality

Many reviews highlighted declining food quality, including smaller portions, dry items, and unsatisfactory preparation.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and restrooms, contributing to an overall unpleasant atmosphere.

Long Wait Times

Several reviews mentioned excessively long wait times for food, both in-store and at the drive-thru, leading to frustration among patrons.

Mixed Experiences

While some customers praised specific staff members for their friendliness and service, the overall sentiment was largely negative, indicating inconsistency in service quality.
  • DL
    David Liu
    Jan 4, 2026
    1.0
    I had a very disappointing experience at this location. The cashier at the front counter was extremely arrogant and seemed completely disinterested in assisting me properly. They didn’t even ask whether my order was for dine-in or take-out, and I ended up waiting for a long time without any clear instructions. In the end, I realized that no one had informed me that my food had been placed in a to-go bag, and they didn’t even bother to ask for my name. The whole experience felt disorganized and unprofessional, and it was honestly very frustrating.
  • CL
    Cianyi Lin
    Dec 24, 2025
    1.0
    I am a monthly sip club subscriber. The manager is always rude to me. She monitors how much almond milk I use for my drink. She told me I could only use certain amount of almond milk for my drink. I told her there is no rules saying how much I should or shouldn’t use. She still insisted on the limited amount like she said. Today I went in to pick up the cold drink cup but decided to use my old hot drink cup instead for tea at night. She saw that I had two different cups she then immediately told me I cannot get cold and hot drink at the same time. I said to her I’m using the cold drink cup for something else and only got the hot tea and left. Super rude and unprofessional.
  • KA
    Klaymer Aguilar
    Dec 15, 2025
    1.0
    All 4 cooks in the kitchen where talking over tge food when preparing.
  • GA
    Gringo Amigable
    Dec 11, 2025
    3.0
    The tomato basil bread was sliced thinner that I recall, and was pretty dry. I hope this was a one off and not the new normal.
  • RO
    ricardo olvera
    Dec 6, 2025
    3.0
    Great food great service by the older lady in the front could really use some help she's doing everything herself and it doesn't allow her to give the customer quality service because she was able to help me even when she was super busy

Frequently Asked Questions About Panera Bread

Does Panera Bread Brea accept reservations?

No, Panera Bread Brea does not accept reservations.

What are the regular hours of operation at Panera Bread Brea?

Panera Bread Brea is open Monday through Friday from 6:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 10:00 PM.