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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Brea is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers expressed disappointment with food quality, citing small portions, lack of freshness, and high prices.
Cleanliness
Many reviews mentioned that the restaurant was dirty, with unclean tables and restrooms.
Value for Money
Several customers felt that the prices were too high for the quality and portion sizes of the food.
Staff Friendliness
While some customers praised individual staff members for their friendliness, overall staff attitude was often described as disengaged or rude.
RO
ricardo olvera
6 days ago
3.0
Great food great service by the older lady in the front could really use some help she's doing everything herself and it doesn't allow her to give the customer quality service because she was able to help me even when she was super busy
KS
Kenneth Suh
Nov 5, 2025
1.0
They charge too much their food and service was subpar. I will never go back!!
JY
Jake Yim
Oct 25, 2025
5.0
I had the apple Fuji and Kiba the dipper, which is like French roast. Best meal at Panera I’ve had in a long time. Great service and good people.
II
Iamhaha
Oct 24, 2025
1.0
While we were looking at the menu on the wall to order, one of the staff members suddenly switched the menu board without saying anything. Later, when we asked for a cup and some butter, she sighed and said “okay” in an annoyed way. Please don’t ruin my morning like that
KS
Kitty Shaw
Oct 7, 2025
1.0
Paid 40$ for
1 caprese sandwich that had the thinnest tomatoes that were falling apart. The sandwich was soaking wet making the bread super mushy. Slices of cheese were also super thin
1/2 chix sandwich with one ripped slice of deli meat. Cup of soup that was teeny to begin with and not filled all the way
Called to let them know, spoke to someone in a call center out of the country and was told they would review my complaint and I may or may not be refunded in 30 days.
Oh and the tip, since the person at the register hung over to watch what was being tipped. So 20% tip for a disgusting skimped order.
Seriously? Your food is already glorified hospital food, now it’s even worse. AND there has to be some sorta grand jury hearings mg in if I get a refund or not.
No, Panera Bread Brea does not accept reservations.
What are the regular hours of operation at Panera Bread Brea?
Panera Bread Brea is open Monday through Friday from 6:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 10:00 PM.
Does Panera Bread Brea offer delivery and what are the delivery hours?
Yes, Panera Bread Brea offers delivery Monday through Friday from 6:00 AM to 10:00 PM, and on weekends from 7:00 AM to 10:00 PM.
Is there a drive-thru service available at Panera Bread Brea?
Yes, Panera Bread Brea has a drive-thru service to help you quickly pick up your order.
Can I order food from Panera Bread Brea through their mobile app?
Yes, you can order food using the Panera Bread mobile app available on the Apple App Store.
What types of meals are served at Panera Bread Brea?
Panera Bread Brea serves breakfast, brunch, lunch, and dinner.
What payment options are accepted at Panera Bread Brea?
Panera Bread Brea accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What are some nearby restaurants where I can eat before or after visiting Panera Bread Brea?
Nearby restaurants include bb.q Chicken, California Fish Grill, Chick-fil-A, Lucille's Smokehouse Bar-B-Que, Denny's, Zpizza, Buca Di Beppo, Which Wich Superior Sandwiches, Chipotle Mexican Grill, and Sushi Club, offering a variety of dining options.
Are there any shopping centers close to Panera Bread Brea?
Yes, Brea Plaza is a nearby shopping center you can visit along with Panera Bread Brea.
What nearby coffee shops can I visit in the area around Panera Bread Brea?
Starbucks and another Panera Bread location are nearby coffee shops if you want alternative options or additional places to enjoy coffee.