CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Brea is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative dining experience.
Food Quality
Many reviews highlighted declining food quality, including smaller portions, dry items, and unsatisfactory preparation.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and restrooms, contributing to an overall unpleasant atmosphere.
Long Wait Times
Several reviews mentioned excessively long wait times for food, both in-store and at the drive-thru, leading to frustration among patrons.
Mixed Experiences
While some customers praised specific staff members for their friendliness and service, the overall sentiment was largely negative, indicating inconsistency in service quality.
DL
David Liu
Jan 4, 2026
1.0
I had a very disappointing experience at this location. The cashier at the front counter was extremely arrogant and seemed completely disinterested in assisting me properly. They didn’t even ask whether my order was for dine-in or take-out, and I ended up waiting for a long time without any clear instructions. In the end, I realized that no one had informed me that my food had been placed in a to-go bag, and they didn’t even bother to ask for my name. The whole experience felt disorganized and unprofessional, and it was honestly very frustrating.
CL
Cianyi Lin
Dec 24, 2025
1.0
I am a monthly sip club subscriber. The manager is always rude to me. She monitors how much almond milk I use for my drink. She told me I could only use certain amount of almond milk for my drink. I told her there is no rules saying how much I should or shouldn’t use. She still insisted on the limited amount like she said. Today I went in to pick up the cold drink cup but decided to use my old hot drink cup instead for tea at night. She saw that I had two different cups she then immediately told me I cannot get cold and hot drink at the same time. I said to her I’m using the cold drink cup for something else and only got the hot tea and left. Super rude and unprofessional.
KA
Klaymer Aguilar
Dec 15, 2025
1.0
All 4 cooks in the kitchen where talking over tge food when preparing.
GA
Gringo Amigable
Dec 11, 2025
3.0
The tomato basil bread was sliced thinner that I recall, and was pretty dry. I hope this was a one off and not the new normal.
RO
ricardo olvera
Dec 6, 2025
3.0
Great food great service by the older lady in the front could really use some help she's doing everything herself and it doesn't allow her to give the customer quality service because she was able to help me even when she was super busy
No, Panera Bread Brea does not accept reservations.
What are the regular hours of operation at Panera Bread Brea?
Panera Bread Brea is open Monday through Friday from 6:00 AM to 10:00 PM, and Saturday and Sunday from 7:00 AM to 10:00 PM.
Does Panera Bread Brea offer delivery and what are the delivery hours?
Yes, Panera Bread Brea offers delivery Monday through Friday from 6:00 AM to 10:00 PM, and on weekends from 7:00 AM to 10:00 PM.
Is there a drive-thru service available at Panera Bread Brea?
Yes, Panera Bread Brea has a drive-thru service to help you quickly pick up your order.
Can I order food from Panera Bread Brea through their mobile app?
Yes, you can order food using the Panera Bread mobile app available on the Apple App Store.
What types of meals are served at Panera Bread Brea?
Panera Bread Brea serves breakfast, brunch, lunch, and dinner.
What payment options are accepted at Panera Bread Brea?
Panera Bread Brea accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What are some nearby restaurants where I can eat before or after visiting Panera Bread Brea?
Nearby restaurants include bb.q Chicken, California Fish Grill, Chick-fil-A, Lucille's Smokehouse Bar-B-Que, Denny's, Zpizza, Buca Di Beppo, Which Wich Superior Sandwiches, Chipotle Mexican Grill, and Sushi Club, offering a variety of dining options.
Are there any shopping centers close to Panera Bread Brea?
Yes, Brea Plaza is a nearby shopping center you can visit along with Panera Bread Brea.
What nearby coffee shops can I visit in the area around Panera Bread Brea?
Starbucks and another Panera Bread location are nearby coffee shops if you want alternative options or additional places to enjoy coffee.