McDonald's

3.7
1512 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
825 E Imperial Hwy, Brea, CA
92821, United States

Hours

Reviews

3.7
1,512 reviews
5 stars
656
4 stars
324
3 stars
210
2 stars
93
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru, with long wait times for orders.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer frustration.

Staff Friendliness

Despite service issues, several reviews highlighted friendly and accommodating staff who tried to provide good customer service.

Food Quality

While some customers enjoyed fresh and delicious food, others noted issues with overcooked or cold items.

Operational Issues

Customers experienced problems with the app and drive-thru technology, leading to confusion and delays.
  • LJ
    Lil Jason
    Jan 4, 2026
    1.0
    Ordered online since on google, their website, and on Uber eats it says they are open 24hrs but when going in person/ordering online they are closed but yet still accpet orders despite them being closed.
  • AH
    Andrew Huante
    Dec 26, 2025
    1.0
    Don't say you're open for Christmas day when you're not!!! So rude to the hundreds of people that were affected by ur inconsideration that day. On the app and online YOUR LOCATION SAID IT WAS OPEN!! So COMPLETELY RUDE!
  • JW
    Jeff Wang
    Dec 25, 2025
    1.0
    Edit: To the Owner response. I am not filling out a form. I have my feedback here and the issue. It is all here. My local McDonald’s closed but the app said this specific location was open on Christmas Day and continued accepting orders. Based on this information, I drove 20 minutes to the restaurant, only to find it closed, with multiple other cars arriving as well. Then had to drive another 20 minutes back home empty handed. Sure my order was refunded but my gas and time was wasted. The app provided misleading information, causing wasted time and travel, and should not allow orders when a location is closed.
  • RR
    Rene
    Dec 22, 2025
    4.0
    A quite place to go in the morning for your coffee.
  • EH
    Eugene Hong
    Dec 3, 2025
    5.0
    To the lady working at this location Who took the order of one combo big Mac and six count McNugget I forgot to ask for sauce and I checked my bag and I realized you gave me some without me even asking you’re amazing. Thank you so much.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Brea, CA?

McDonald's in Brea, CA is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 825 E Imperial Hwy offers a 24/7 drive-thru service.