Many customers praised the friendly and helpful staff, particularly highlighting individuals like Frida, Krista, and Donovan for their exceptional service.
Food Freshness
Overall, customers enjoyed the freshness and flavors of the food, although there were some complaints about inconsistent quality and portion sizes.
Inconsistency
Several reviews mentioned issues with order accuracy and service speed, indicating a need for better quality control and staff training.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing positively to the dining experience.
Customer Experience
While many had positive experiences, some customers reported rude service and dissatisfaction with portion sizes, suggesting a divide in customer experiences.
AV
Aidan Villanueva
1 day ago
5.0
Love this location. Great service, great portion, always have such an awesome experience. Shout out to their grill guy Dean, he always gives us great service!
IS
Isabel Serna
2 days ago
5.0
I love the build your own bowl here, the options are vast and all are very yummy! The employees here are very knowledgeable and welcoming, especially helena and riley!
AO
Alice OC.Mermaid
Feb 18, 2026
5.0
Ofunna was soo awesome, very helpful and very pleasant. It’s been a while since my mother and I have been to CAVA. So it was very beautiful customer service for sure!
AG
Alison Grubbs
Feb 14, 2026
5.0
I loved the people helping they were fantastic and knew what they were talking about when it came to the excellence of Mediterranean cuizine. On TOP of that, the space is very neat and well organized. Overall very accommodating and excellent service.
AT
Alex Triestman
Feb 2, 2026
1.0
The lady with the bonnet making the bowls tonight was very rude. How are u not going to give me even one full scoop of rice and lentils and im paying 18$ for a bowl usually it is mostly filled but this worker had some sort of vendetta against me because the next bowl in line they gave multiple scoops of rice and looked normal I dont know what her problem was but usually theres more beans and rice than meat but because of how little she put it was basically a meat bowl with toppings if its called a base there should be at least a full scoop of each. Finished eating with still empty stomach and wallet