Blue Scoop is a family-owned business specializing in making super premium hand-crafted, lactose free ice cream in small batches, We use all-natural ingredients to create a variety of dairy and non-dairy flavors and offer a selection of everyday classics and seasonal flavors. We make our ice cream with made from scratch mix-ins including cookies, candy, and sauces using local ingredients, whenever possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.