Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, with rude staff and long wait times being common complaints.
Cleanliness
The restaurant's cleanliness was frequently criticized, particularly in the bathrooms and children's area.
Food Quality
Several reviews mentioned issues with food quality, including cold or expired items and incorrect orders.
Speed of Service
Customers consistently noted slow service, especially in the drive-thru, with long wait times for orders.
Positive Experiences
Despite the negative feedback, some customers highlighted positive experiences with friendly staff and good food.
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Chad Alsip
Dec 28, 2025
4.0
Very clean, convient, good vibes and overhead music. Great place for young children and adults. Great food.
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Care C.
Dec 6, 2025
1.0
Never been to A Mc Donald’s with such terrible hospitality. The staff are always rude, and seem to be in bad mood. Complete lack of customer service. No wonder this place has such bad reviews!
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Amanda G
Nov 21, 2025
1.0
Literally went through the drive thru right now, asked for a big mac combo with extra cheese. They charged me extra for the cheese and then didn’t even add it to the burger. I had also asked for ranch and ketchup and they didn’t give me any. They made me wait for 10 minutes in the parking lot as well. This has happened twice already and it’s super annoying.
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Gabrielle Cruz
Nov 18, 2025
1.0
Worst customer service, they always take a lot with any order (even if is only an iced coffee ) if you ask for your order the manager always answer with the worst attitude you can imagine and the employees are the same way
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Lane Sykes
Nov 15, 2025
5.0
We've been to a lot of McDonald's over the years. This one is a benchmark. Everyone was so friendly and helpful. Rica was amazing. You are lucky to have her.