Cotijas Taco Shop

4.2
522 reviews

About

Mexican Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Cotijas Taco Shop
4444 Bonita Rd, Bonita, CA
91902, United States

Hours

Reviews

4.2
522 reviews
5 stars
301
4 stars
115
3 stars
38
2 stars
20
1 star
48

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for its taste and freshness, particularly highlighting the tacos, burritos, and salsa.

Service Issues

Multiple reviews noted inconsistent and often poor customer service, with specific complaints about rudeness and inattentiveness from staff.

Pricing

While some customers found the prices reasonable, others felt they were high relative to the quality and service received.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, which detracted from the overall experience.

Order Accuracy

There were frequent complaints about incorrect orders and a lack of attention to customer requests.
  • OD
    OQ Detailing
    Dec 27, 2025
    2.0
    Food is good, prices are high but their service is hit or miss, and when it’s a miss it’s a total miss. I went into the store around 9:30pm there was absolutely nobody at the store, the cook noticed me walk in but didn’t greet or acknowledge me or my presence. Stood in front of the counter for a minute waiting, and he was just gossiping with a lady that I’m sure was the front cashier. After some time, still no acknowledgment or even saying “we’ll be right with you” I tried to be patient looking at the menu and waiting but nothing. I decided to walk out and give my business to Taco Fiesta instead. When I walked out I looked back to see if he would try and let the cashier know and try to come get me and apologize, but of course that didn’t happen. I will never bother to stop by again. The utter disrespect and lack of courtesy and customer service is mind boggling.
  • HR
    Heather Rios
    Dec 22, 2025
    5.0
    Quick and easy and delicious
  • PB
    Paul Bugarin
    Dec 11, 2025
    5.0
    I love the food and I like that Cotijas now has an app. Kudos
  • MM
    Muradi Masoud
    Nov 24, 2025
    1.0
    She hadn’t served me as she was supposed to do her customer services, even she gave me the food without putting it in a plate. But the lady was very rude, so the food was really good. But the lady which I ordered wasn’t a good person.
  • ED
    Eric D
    Nov 16, 2025
    1.0
    I was disappointed with the quesabirria taco. Rather than the traditional shredded birria, the dish was prepared with large chunks of beef placed over melted cheese, which significantly affected both the texture and overall presentation. Unfortunately, the flavor and consistency did not meet expectations.