While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bishop,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers frequently praised the grilled chicken for being fresh, juicy, and flavorful, although some reported issues with overcooked or burnt food.
Customer Service
The staff received mixed reviews; while many highlighted friendly and accommodating service, others reported poor experiences with specific employees and order accuracy.
Cleanliness
The restaurant was often noted for its cleanliness, including well-maintained bathrooms, contributing positively to the dining experience.
Pricing
Many customers found the food to be affordable and a good value, although there were complaints about unexpected charges and pricing inconsistencies.
LS
laura s
Jan 6, 2026
4.0
The smoke was so thick it was unsafe for both workers and customers
DC
Diana Chang
Dec 6, 2025
5.0
Taste of home
YY
Yasmine
Nov 5, 2025
5.0
Always great customer service, always clean, and always good food. This place before Taco Bell any day. This staff is always welcoming!
TK
TJ Kim
Oct 21, 2025
1.0
Hello, I am a senior, a traveler, and a fan of El Pollo Loco. I was delighted to find an El Pollo Loco restaurant located near my accommodations. After ordering food, I requested a senior discount. When I looked at the receipt after my meal, I noticed that one dollar had been deducted. The total amount I paid was $48.25. After confirming with the staff, I requested a settlement, but I received a mocking smile and was blamed on the machine. The manager was the same. I am wondering if the senior discount at El Pollo Loco located in Bishop only allows for a deduction of one dollar.