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Vons

4.3
(2055 reviews)

Business Details

(909) 866-8459

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopVons
Looking for a grocery store near you? Visit your local Vons located at 42170 Big Bear Blvd, Big Bear Lake, CA. Our friendly staff is here to serve you and your grocery needs, or pick up your groceries with our DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Vons deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Vons near you today! Vons is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Vons app for Vons for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (909) 866-8459. Stop by and see why our service, convenience, and fresh offerings will make Vons your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Vons
42170 Big Bear Blvd, Big Bear Lake, CA
92315, United States

Hours

Reviews

4.3
2,055 reviews
5 stars
1,217
4 stars
503
3 stars
176
2 stars
61
1 star
98

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, helpful, and accommodating, with specific mentions of employees like Kevin and John who provided exceptional service.

Long Wait Times

Several reviews highlighted long wait times at checkout, often due to insufficient staffing, particularly during busy periods.

Food Quality Concerns

There were multiple complaints about food quality, including issues with expired items and food poisoning from sushi.

Store Cleanliness

Customers generally found the store to be clean and well-organized, contributing positively to their shopping experience.

Customer Service Issues

Some customers reported negative experiences with customer service, including rude behavior from staff and poor handling of checkout situations.
  • JF
    Jason F
    5 days ago
    1.0
    Spent over 20 minutes waiting in line. There were all of 2 lines open on a Saturday evening in Big Bear, and 1 was stopped because they had to run back for alcohol - the Checker, not another person, even though there are numerous staff in the store. In addition, the first employee couldn't get the liquor cabinet open. This was easily the worst grocery experience I've had.
  • IS
    Ivette Zurita Serrano
    5 days ago
    5.0
    The lady in the deli with the red hair is AMAZINGLY nice. I am only writing this review because of her and I’m sad I didn’t get her name to praise her personally. Thank you for helping our family get macaroni salad and recommending the value meal. Even in a busy night you made us feel so welcomed. Oh and the cashier on our way out had jokes! This Vons is a pleasant surprise in a busy tourist area.
  • CT
    Charlotte Traxler
    6 days ago
    1.0
    My girlfriend and I decided to pick up some sushi while in big bear and we have always liked the one from vons. DO NOT EAT VONS SUSHI!!!! Her and I got raging food poisoning from this sushi. Shame on you vons. We bought it and ate it the same day.
  • RN
    Raegan Newman
    Feb 16, 2026
    5.0
    I love this Vons. All of the checkout clerks and the staff are very friendly and helpful. The store is organized and clean with a lot of unique items. Nice large seafood and fresh meat section as well as a lovely bakery. Fresh made sushi is yummy! Bought a couple of baseball caps here too interesting items. Fresh produce and a beautiful flower section! Cute little stuffed animals just a really fun store. Crowded on the weekends especially during this holiday weekend, but the staff always makes it such a good experience.
  • KG
    Kile G
    Feb 13, 2026
    1.0
    I went here to purchase flowers but needed to split them up into two separate orders. The STORE MANAGER was literally hovering over my shoulder like a hawk, rifled through my cart and questioned me about it while I was trying to use the self checkout. I've never been treated so poorly at a store in my life. Never apologized for his behavior either. If you want to treat your customers like thieves and inspect every order, maybe open more staffed checkouts and close the self checkouts!

Frequently Asked Questions About Vons

Does Vons accept SNAP EBT?

Yes, Vons accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Vons is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Vons near me accept Apple Pay?

Yes, Vons accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Vons

This information is certified by Vons and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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