McDonald's

3.5
1756 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
41412 Big Bear Blvd, Big Bear Lake, CA
92315, United States

Hours

Reviews

3.5
1,756 reviews
5 stars
629
4 stars
363
3 stars
295
2 stars
146
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including friendly service but also reports of rudeness and poor management.

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh items while others received cold or poorly prepared meals.

Cleanliness

Multiple reviews noted issues with cleanliness inside the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration and dissatisfaction.

Pricing

Several reviews mentioned high prices and dissatisfaction with value for money, particularly in relation to portion sizes.
  • WN
    William Nelson
    1 day ago
    3.0
    Don't honor nationwide deals also consistently make you pull up the the last window even when its an extremely basic order and no one is behind you. They are trying to keep their overall time down but then take forever to bring you the food.
  • EB
    Emmanuel Baltazar
    Jan 3, 2026
    5.0
    Really fast service on busy Saturday morning
  • RC
    Randy Chen
    Dec 29, 2025
    5.0
    The staff are nice, they don't ignore you like a lot of other busy mcds. The food is decent, hot and fries are fresh not stale. The burgers are just fine. For how busy they are the food comes out relatively fast. Cleanliness could use some work but overall exceeded expectations.
  • EG
    Eric and Mary Gonzalez
    Dec 28, 2025
    5.0
    Excellent customer service from the workers good tasting food
  • LL
    Lucas
    Dec 23, 2025
    1.0
    The manager needs to be fired. Forgets half my order then argues that he didnt.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 41412 Big Bear Blvd?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 4:00 AM and closes at midnight.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available daily starting at 5:30 AM until 11:00 PM on weekdays, and from 4:00 AM to midnight on weekends.