McDonald's

3.5
1747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
41412 Big Bear Blvd, Big Bear Lake, CA
92315, United States

Hours

Reviews

3.5
1,747 reviews
5 stars
624
4 stars
363
3 stars
293
2 stars
146
1 star
321

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Pricing Issues

Many customers expressed dissatisfaction with high prices and discrepancies in charges, including missing receipts.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

While some customers had positive experiences with quick service and friendly staff, many others reported significant issues.
  • SQ
    Syed Asad Quadri
    1 day ago
    1.0
    It is listed as open but when reached there it is closed
  • AD
    Alejandra diaz
    Nov 6, 2025
    2.0
    Se que los trabajadores hacen lo que pueden y que no son las mejores hamburguesas pero pueden mejorar, hoy tuve antojo de una hamburguesa y no fue muy agradable la carne se veía verde, reseca en general insípida. En Big Bear la mayoría de restaurantes de comida rápida son muy malos. Me gustaría invitarles a mejorar, nuestros hijos aun aman Mcdonald's.
  • RA
    Randy Armstrong
    Oct 27, 2025
    2.0
    Food was haphazardly tossed in the bag and sloppily prepared. Had to wait a long time. Lacks customer service engaged employees. They do not provide a receipt for purchases on both purchases I had, actually, they tossed in the trash without asking. You can't report poor service feedback without the receipt.
  • CD
    Chris Dale
    Oct 18, 2025
    1.0
    The chicken sandwich was horrific. Dry with old pickles cold fries. Even Chick-fil-A can do better. Oh, and the ranch was horrific too.
  • DD
    D
    Oct 16, 2025
    1.0
    Yall better be careful eating here. Didn't give me my change and then got an attitude when I asked for it. Said "I wrapped it up with your receipt" Normally I wouldn't care cause it was only $1 but this has happened before with the exact same lady. Should be ashamed of yourself trying to steal people's cash. Post a video of you giving me the dollar if youre so sure if yourself.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 41412 Big Bear Blvd?

McDonald's is open daily from 5:30 AM to 11:00 PM, except on Saturdays and Sundays when it opens at 4:00 AM and closes at midnight.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available daily starting at 5:30 AM until 11:00 PM on weekdays, and from 4:00 AM to midnight on weekends.