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El Pollo Loco

3.7
(1094 reviews)

Business Details

41383 Big Bear Blvd, Big Bear Lake, CA
92315, United States
(909) 866-1019

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Big Bear Lake,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
41383 Big Bear Blvd, Big Bear Lake, CA
92315, United States

Hours

Monday10:30 AM - 8:30 PM
Tuesday10:30 AM - 8:30 PM
Wednesday10:30 AM - 8:30 PM
Thursday10:30 AM - 8:30 PM
Friday10:30 AM - 9:30 PM
Saturday10:30 AM - 9:30 PM
Sunday10:30 AM - 8:30 PM

Reviews

3.7
1,094 reviews
5 stars
486
4 stars
231
3 stars
138
2 stars
74
1 star
165
  • CS
    Crystal S
    Apr 20, 2026
    2.0
    We dined in. The food was good. The employees made me feel awkward. While we were eating, two employees were just standing behind the counter watching us. It felt weird, like they were hovering and watching every move we made. Not a comfortable feeling while you are eating and trying to relax. We left before we were full, just to get out of there.
  • CT
    Cathleen Tucker
    Apr 17, 2026
    5.0
    Great food.
  • NB
    Norma Barragan
    Mar 30, 2026
    3.0
    When you pay for a MEAL, this Meal includes sides and TORTILLAS. They need to put the TORTILLAS inside the bag when they give it to you your order and said EVERYTHING IS INSIDE. You believe it because they said. Go to Holcomb Valley and you don't have TORTILLAS for your lunch
  • RF
    Ryan Foley
    Mar 28, 2026
    1.0
    This place is disgusting. Do they ever clean anything? New owners took over a while back and everything went to hell. Burned chicken, missing ingredients, Mac and cheese sauce passed off as queso. A real let down.
  • PP
    p4k0760
    Mar 1, 2026
    1.0
    feels like im in india needs new staff cant understand anything they say.

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