Pizza Quality
Many customers praised the pizza for its delicious taste and authentic New York style, with specific mentions of the thin crust and variety of options.
Service Issues
Several reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior, which detracted from the overall dining experience.
Inconsistency
There were mixed reviews regarding the freshness of the pizza, with some customers receiving old or reheated slices that did not meet expectations.
Vegan Options
Customers appreciated the availability of vegan options, although some expressed disappointment over the requirement to order a whole pizza for vegan cheese.
Location and Atmosphere
The location was noted as convenient, especially for a quick bite, but the ambiance was described as basic and not matching the upscale Beverly Hills surroundings.