Jimmy John's

3.8
194 reviews

About

Sandwich Restaurant

Location

Jimmy John's
168 S Beverly Dr, Beverly Hills, CA
90212, United States

Hours

Reviews

3.8
194 reviews
5 stars
114
4 stars
25
3 stars
4
2 stars
7
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with service, including long wait times, incorrect orders, and unresponsive staff.

Inconsistent Hours

Many reviews highlighted that the store often closes earlier than advertised, leading to customer frustration.

Food Quality

Despite service issues, several customers praised the freshness and taste of the sandwiches.

Staff Performance

While some staff members received positive mentions for their friendliness and efficiency, others were criticized for poor customer service.
  • SS
    Sam Setareh
    Oct 14, 2025
    1.0
    Had a tuna sandwich yesterday, got food poisoning. Tried to call the store to report it and no one picks up
  • AG
    Alex George
    Aug 17, 2025
    1.0
    Store close at 4 pn ….
  • HD
    Heather Dean
    Jul 27, 2025
    5.0
    This rating is 100% for the woman working all alone on a busy Sunday, fielding impatient customers so professionally. Jimmy Johns alone would get one star for making her work alone. They make enough money to pay for more than one support staff to work at their shop
  • SR
    sammy reynaldaef
    Jul 15, 2025
    5.0
    This sandwich shop has quickly become one of my favorite lunch spots! The ingredients are always fresh, the bread is perfectly baked, and the flavor combinations are amazing. You can really taste the quality in every bite. The staff is friendly and efficient, and they always get the order right, even during the busy hours. I highly recommend trying their turkey avocado sandwich or the spicy Italian — both are packed with flavor. Great value for the price and a perfect place for a quick, satisfying meal!
  • SP
    Stuart Perth
    Dec 13, 2018
    5.0
    Very helpful staff, great site.