Chipotle Mexican Grill

3.8
480 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Beverly Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
244 S Beverly Dr, Beverly Hills, CA
90212, United States

Hours

Reviews

3.8
480 reviews
5 stars
232
4 stars
99
3 stars
54
2 stars
26
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with some experiencing long waits and poor service during their visits.

Food Quality

While some customers praised the food as fresh and delicious, many others complained about cold food, small portions, and inconsistent quality.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Availability of Items

Customers frequently noted that the restaurant was out of key ingredients during peak hours, impacting their dining experience.
  • MM
    MEHRSHAD
    Dec 9, 2025
    1.0
    Very rude and lazy stuff they don’t even provide you a tray!
  • DS
    Dak Stei
    Dec 3, 2025
    1.0
    Manager needs to fire staff: at 9pm 1 hour before close they stood there cleaning everything right in front of me refusing to take an order for 10 minutes. Watch your cameras of your employees late in their shift man come on
  • MH
    Mad Hate
    Nov 10, 2025
    1.0
    There is no parking, I spent 20 minutes driving around 👎👎👎
  • SM
    sean mortn
    Nov 6, 2025
    1.0
    Single worker was doing great… then the two workers came from the back, like they’ve been kissing or something (dude had a hickey) black girl was telling us we couldn’t get the dodger deal that we didn’t ask for?…
  • SO
    Sarai Ordonez
    Nov 5, 2025
    1.0
    Poor Experience at Chipotle (November 4, around 12:40–12:55 PM) I went into this Chipotle and everyone was treating me well except for one employee — a middle-aged Latino man working on the line. I asked for double steak, and when the other employee next to him (who was handling toppings like lettuce and sour cream) looked at my bowl, he said, “That looks like a triple, not a double.” Instead of checking politely or clarifying, he went back to the steak portion and dumped some of the steak out of my bowl. I found that extremely disrespectful and unsanitary — once food is already served, it shouldn’t be taken off the plate. What made it worse was that the manager saw the whole thing and didn’t step in or apologize. He just said, “We didn’t charge you for the extra scoop,” but that wasn’t the point. The situation was handled poorly, and I was honestly shocked. I almost walked out, but I was so hungry I decided not to make a scene. Still, this kind of behavior is unacceptable — both the way the employee spoke to me and how he rushed through the rest of the process. He said cream and cheese and I said sure and proceeded to put the lid on. I wanted to ask for corn and what I usually get but I literally was so over it. I hope management addresses this, because no customer should be treated this way.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Beverly Hills serve?

Chipotle Beverly Hills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.

What are the opening hours of Chipotle Mexican Grill in Beverly Hills?

Chipotle Beverly Hills is open daily from 10:30 AM to 10:00 PM.