Customers frequently reported rude or unhelpful staff, with several instances of poor customer service impacting their experience.
Product Quality
While some customers enjoyed the coffee and pastries, many expressed disappointment with the taste and quality, particularly regarding the matcha and bagels.
Atmosphere
The café has a pleasant atmosphere and a great location, but issues like noise levels and cleanliness were noted as concerns.
Wait Times
Several reviews mentioned long wait times for orders, even when the café was not busy, affecting overall satisfaction.
Pricing
Customers found the prices to be high, especially considering the quality of food and drinks, leading to mixed feelings about value.
AE
Alex Elie
2 days ago
5.0
Great coffee shop just off Rodeo Drive on San Monica Blvd
LL
linvesel
6 days ago
2.0
Unlike most other Alfred coffee locations in the area, the staff here at BH doesn’t seem to know or care about the difference between a flat white, a cappuccino or a Gibraltar. You’ll get whichever one they feel like making, instead of what you order. Based on my 5 orders over the last month at this location.
MK
Mr. Kaiewe
Nov 16, 2025
3.0
Came in today to grab a cup of Joe and pick up a too good to go bag on my way to work. And I quickly remembered why my family and I stopped stopping by here. I walked in granted maybe about 20 minutes before closing I was not greeted or asked if I needed help as I was waiting for about five minutes at the pick up counter. All the employees granted were busy doing whatever they were doing, but the barista closest to me. Who’s later name I learned was Kevin, did not come off friendly at all. Now I get it maybe he was annoyed because there were a small group of people and myself walking in about 20 minutes before closing but still nonetheless Kevin should have at least said hello. The drinks here are always good and like I’ve said it before And my other Alfred review reviews, Alfred gives fantastic to get to go bags. But the customer service here has always been terrible. I hope Kevin was able to enjoy the rest of his day and possibly has a day off tomorrow.
MP
Monster Pink
Nov 4, 2025
1.0
Got a “surprise bag” filled with the most stale and hard to bite “food” I ever had. I don’t think anyone would be able to eat this, it wouldn’t even suit rats or squirrels. This bagel looks and smells like plastic.
KR
Kayla Rodriguez
Nov 4, 2025
3.0
Well this was an interesting coffee run. I stopped in and as I was waiting in line, the cashier approached a man asking him to leave or she’d call the police. Long story short the police come, the shop was packed and we all moved out of the way while the police point their taser at him. We all watched in silence as they eventually convince the man to turn around, and they arrest him and escort him out. It was pretty terrifying. The baristas kept working and no one said a thing. After the man was escorted out they just acted like nothing happened. I think the shop would have benefited from apologizing to the customers, maybe offering a free drink for their experience. I know it wasn’t their fault what happened but it certainly impacted the experience. The manager handled the situation calmly, and I got the impression this wasn’t the first time this has happened, but it definitely impacted the day for everyone in there.
Does Alfred Coffee in Beverly Hills accept reservations?
No, Alfred Coffee does not accept reservations.
What are the opening hours of Alfred Coffee in Beverly Hills?
Alfred Coffee is open daily from 6:30 AM to 6:00 PM.
Can I order delivery from Alfred Coffee in Beverly Hills?
Yes, you can order delivery via Uber Eats using their delivery URL.
What payment methods are accepted at Alfred Coffee in Beverly Hills?
They accept American Express, Apple Pay, Discover, MasterCard, and Visa.
Where is Alfred Coffee located in Beverly Hills?
Alfred Coffee is located at 490 N Beverly Dr, Beverly Hills, CA 90210, USA.
Where can I find the menu for Alfred Coffee's Beverly Hills location?
You can view the menu online at https://order.alfred.la/location/490-north-beverly/
Does Alfred Coffee in Beverly Hills have a social media presence?
Yes, they are on Instagram (@alfred) and Twitter (@alfredcoffee), and also have a TikTok account.
What nearby dining options are available around Alfred Coffee in Beverly Hills?
Nearby dining options include Johnny Rockets (burger restaurant), Jacopo's (pizza), 9021Pho (Vietnamese restaurant), and Fatburger & Buffalo's Express (burger and fast food).
Are there beauty salons near Alfred Coffee in Beverly Hills?
Yes, there are several nearby beauty salons such as Beverly Hills Nail Salon, Elgin Charles Salon, Beauty By Jenkins, TNL The Nail Lounge, and Zelenska Beauty.
What nearby services can I find near Alfred Coffee in Beverly Hills?
Nearby services include Equinox Legal Solutions (financial service), Qualiphy (public health clinic), law offices such as the Law Office of Elizabeth Rothman, and plastic surgery at Davis Facial Plastics.