When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bermuda Dunes Washington St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Wingstop
40100 Washington Street, Suite 142, Bermuda Dunes, CA
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
While some customers enjoyed the wings, many reported issues with food quality, including undercooked items, incorrect orders, and messy packaging.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and a lack of support for staff and customers.
Inconsistency
Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
MC
Micha Castro
Oct 25, 2025
1.0
The cashiers were racist and were making fun of my family because they were speaking Spanish.
They were rude and laughed at them. They requested a refund and they didn’t want to issue it.
WORST CUSTOMER SERVICE!! Especially from Jessenia.
Corporate was contacted already.
MZ
Magdalena Zavala
Oct 23, 2025
1.0
Si trabajas con servicio al cliente debes de ser amable con los clientes. pésimo servicio, burlandose porque no sabemos hablar inglés. Pedimos ayuda. Y si se nos ayudo pero con un carácter muy déspota que ni el buenas tardes nos devolvió. Y todavía diciendo malas palabras. Deberían de poner mas atención con sus empleados porque al final los 3 gritandome decían que no hablaban español y que no podía hablar con nadie mas. Con la única que podía hablar ya no quiso hablar conmigo. Jessenia muy mal servicio de tu parte y de tus 2 compañeros igual. Y como te dije primera u ultima vez que voy a ese lugar. Y si acepto te arrebate mi ticket por tu carácter horrible. Si eres la maganer que mal porque debes poner el ejemplo.
MC
Marita Castro
Oct 23, 2025
1.0
pésimo servicio.. los empleados fueron groseros
LL
Lee
Sep 24, 2025
1.0
The manager at this location is extremely rude and unprofessional. She was completely rude for no reason and did not want to refund my money. Take your business elsewhere this place is trash just like the manager.
EE
Erick
Sep 21, 2025
1.0
The service is really really bad at this location, the lady taking the order made a mistake and she didn't wanted to correct it so she mad us paid for something that we didn't order, on time I went to get food and it looked like they were training a new guy and he made too many mistakes with our order, I told my wife to check the bag before leaving and we were missing the dressings that we paid for , I have try this location and the one in Palm desert for some reason they usually have really bad customer service , the food is good but the service is horrible
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Bermuda Dunes Washington St?
Wingstop Bermuda Dunes Washington St is open daily from 10:00 AM to 12:00 AM.
Does Wingstop Bermuda Dunes Washington St offer delivery and pickup services?
Are there drive-through services available at Wingstop Bermuda Dunes Washington St?
No, the Wingstop location in Bermuda Dunes does not offer drive-through services.
What types of wings does Wingstop Bermuda Dunes Washington St serve?
They offer classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
How can I order food from Wingstop Bermuda Dunes Washington St online?
You can order online via their website or mobile apps available on the Apple App Store and Google Play store.
What payment methods are accepted at Wingstop Bermuda Dunes Washington St?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop Bermuda Dunes Washington St located?
It is located at 40100 Washington Street, Suite 142, Bermuda Dunes, CA 92203, United States.
What nearby restaurants can I visit around Wingstop Bermuda Dunes Washington St?
Nearby restaurants include Da Chef Noodle for Asian cuisine, Teddy's Doughnuts for bakery and smoothies, and Joe's Sushi The Cabo Way for Japanese food.
Are there any beauty and spa services near Wingstop Bermuda Dunes Washington St?
Yes, Creation Nails & Spa and Lizetts Hair Designs are nearby beauty salons offering nail, eyelash, and hair services.
What other food options are available near Wingstop Bermuda Dunes Washington St for a varied dining experience?
You can find diverse options such as The Wrap Shack Mediterranean fast food, Las Carretas Taco Shop for Tex-Mex, and Pizza Hut for pizza nearby.