Wingstop

3.6
443 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bermuda Dunes Washington St. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
40100 Washington Street, Suite 142, Bermuda Dunes, CA
92203, United States

Hours

Reviews

3.6
443 reviews
5 stars
206
4 stars
79
3 stars
35
2 stars
25
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

While some customers enjoyed the wings, many reported issues with food quality, including undercooked items, incorrect orders, and messy packaging.

Management Issues

Several reviews mentioned unprofessional behavior from management, including rudeness and a lack of support for staff and customers.

Inconsistency

Customers experienced inconsistent service and food quality, with some visits being satisfactory while others were disappointing.
  • MC
    Micha Castro
    Oct 25, 2025
    1.0
    The cashiers were racist and were making fun of my family because they were speaking Spanish. They were rude and laughed at them. They requested a refund and they didn’t want to issue it. WORST CUSTOMER SERVICE!! Especially from Jessenia. Corporate was contacted already.
  • MZ
    Magdalena Zavala
    Oct 23, 2025
    1.0
    Si trabajas con servicio al cliente debes de ser amable con los clientes. pésimo servicio, burlandose porque no sabemos hablar inglés. Pedimos ayuda. Y si se nos ayudo pero con un carácter muy déspota que ni el buenas tardes nos devolvió. Y todavía diciendo malas palabras. Deberían de poner mas atención con sus empleados porque al final los 3 gritandome decían que no hablaban español y que no podía hablar con nadie mas. Con la única que podía hablar ya no quiso hablar conmigo. Jessenia muy mal servicio de tu parte y de tus 2 compañeros igual. Y como te dije primera u ultima vez que voy a ese lugar. Y si acepto te arrebate mi ticket por tu carácter horrible. Si eres la maganer que mal porque debes poner el ejemplo.
  • MC
    Marita Castro
    Oct 23, 2025
    1.0
    pésimo servicio.. los empleados fueron groseros
  • LL
    Lee
    Sep 24, 2025
    1.0
    The manager at this location is extremely rude and unprofessional. She was completely rude for no reason and did not want to refund my money. Take your business elsewhere this place is trash just like the manager.
  • EE
    Erick
    Sep 21, 2025
    1.0
    The service is really really bad at this location, the lady taking the order made a mistake and she didn't wanted to correct it so she mad us paid for something that we didn't order, on time I went to get food and it looked like they were training a new guy and he made too many mistakes with our order, I told my wife to check the bag before leaving and we were missing the dressings that we paid for , I have try this location and the one in Palm desert for some reason they usually have really bad customer service , the food is good but the service is horrible

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.