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Taco Bell Cantina

3.7
(620 reviews)

Business Details

2528 Durant Ave, Berkeley, CA
94704, United States
(510) 984-0079
https://locations.tacobell.com/ca/berkeley/2528-durant-ave.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2528 Durant Ave in Berkeley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell Cantina
2528 Durant Ave, Berkeley, CA
94704, United States

Hours

Reviews

3.7
620 reviews
5 stars
271
4 stars
135
3 stars
63
2 stars
34
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Sanitation Issues

Multiple reviews highlighted concerns about cleanliness and sanitation, with reports of dirty surfaces and improper food handling.

Food Quality

The food quality received mixed reviews, with some customers finding it acceptable while others described it as poorly prepared or lacking flavor.

Staffing Problems

Many reviews noted that the location is often understaffed, contributing to slow service and customer frustration.
  • GZ
    Grammar Zauopoiei
    Feb 2, 2026
    5.0
    my weekly joy!
  • SS
    Stefan
    Jan 31, 2026
    1.0
    More than 1h wait
  • EL
    Eric L
    Jan 17, 2026
    5.0
    Good 👍
  • JT
    Joan Taim
    Dec 14, 2025
    1.0
    Every time I come to this Taco Bell near the Berkeley campus, it’s a horrible experience. The customer service is consistently poor, and on two separate occasions I’ve dealt with extremely unprofessional behavior from a woman who claims she is the manager. When I asked to speak to a manager to address concerns, she said she was the manager and made no effort to resolve anything. Beyond the attitude, the biggest issue is sanitation. Employees repeatedly touch money, counters, and other surfaces and then handle food without changing their gloves. The surfaces are visibly dirty, and basic food safety practices are clearly not being followed. I have several videos documenting this, which is honestly alarming for a place serving food. I’ve tried reaching out to corporate multiple times, but it doesn’t seem like anyone is being held accountable. That’s disappointing, especially given that this location serves a large student population. UC Berkeley students are a major part of what keeps nearby businesses running, and being treated this poorly is unacceptable. What makes this even more frustrating is that many businesses around Berkeley take pride in great customer service and being positive representatives of the community. This location does not meet that standard at all. Whoever owns or operates this Taco Bell needs to be aware that the people representing them are damaging the business’s reputation and failing the community they serve. I would not recommend this location unless serious changes are made in both management and sanitation practices.
  • SH
    Sayed Haider
    Nov 11, 2025
    5.0
    Great Job

Frequently Asked Questions About Taco Bell Cantina

What are the operating hours for Taco Bell Cantina at 2528 Durant Ave, Berkeley?

Taco Bell Cantina is open from 8:00 AM to 3:30 AM Monday, Tuesday, and Sunday, and from 8:00 AM to 5:00 AM Wednesday through Saturday.

Does Taco Bell Cantina offer drive-through service?

No, Taco Bell Cantina at this location does not have drive-through service.

Brand Certified Facts from Taco Bell Cantina

Taco Bell Cantina partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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