Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2528 Durant Ave in Berkeley. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
616 reviews
5 stars
269
4 stars
135
3 stars
63
2 stars
34
1 star
115
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff and unprofessional behavior from management.
Sanitation Issues
Multiple customers expressed concerns about cleanliness and sanitation, noting dirty surfaces and improper food handling practices.
Long Wait Times
Many reviews mentioned excessively long wait times for food, often exceeding 30 minutes, with some customers waiting over an hour.
Order Accuracy
A significant number of customers reported issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others described them as poorly assembled or lacking flavor.
- JTJoan TaimDec 14, 20251.0Every time I come to this Taco Bell near the Berkeley campus, it’s a horrible experience. The customer service is consistently poor, and on two separate occasions I’ve dealt with extremely unprofessional behavior from a woman who claims she is the manager. When I asked to speak to a manager to address concerns, she said she was the manager and made no effort to resolve anything. Beyond the attitude, the biggest issue is sanitation. Employees repeatedly touch money, counters, and other surfaces and then handle food without changing their gloves. The surfaces are visibly dirty, and basic food safety practices are clearly not being followed. I have several videos documenting this, which is honestly alarming for a place serving food. I’ve tried reaching out to corporate multiple times, but it doesn’t seem like anyone is being held accountable. That’s disappointing, especially given that this location serves a large student population. UC Berkeley students are a major part of what keeps nearby businesses running, and being treated this poorly is unacceptable. What makes this even more frustrating is that many businesses around Berkeley take pride in great customer service and being positive representatives of the community. This location does not meet that standard at all. Whoever owns or operates this Taco Bell needs to be aware that the people representing them are damaging the business’s reputation and failing the community they serve. I would not recommend this location unless serious changes are made in both management and sanitation practices.
- SHSayed HaiderNov 11, 20255.0Great Job
- A1Attiq 1412Oct 18, 20251.0Staf was not good.
- NMNatalie MerchantOct 2, 20251.0Literally the slowest Taco Bell you could ever go to ever. This is not fast feed expect to wait for 30 mins every time
- ISIsha SharmaSep 13, 20252.0You can place an order 2 hours in advance and it still won’t arrive on time. This is ridiculous.
Frequently Asked Questions About Taco Bell Cantina
What are the operating hours for Taco Bell Cantina at 2528 Durant Ave, Berkeley?
Taco Bell Cantina is open from 8:00 AM to 3:30 AM Monday, Tuesday, and Sunday, and from 8:00 AM to 5:00 AM Wednesday through Saturday.
Does Taco Bell Cantina offer drive-through service?
No, Taco Bell Cantina at this location does not have drive-through service.
Can I order Taco Bell Cantina menu items online for pickup or delivery?
Yes, you can order online or via the mobile app for pickup or delivery at Taco Bell Cantina.
What payment options are accepted at Taco Bell Cantina?
Taco Bell Cantina accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell Cantina serve alcohol and beer?
Yes, Taco Bell Cantina serves alcohol including beer.
Is the restaurant family-friendly and do they have seating?
Yes, Taco Bell Cantina welcomes families, has seating available, and offers dine-in service.
What types of food and specialties does Taco Bell Cantina offer?
Taco Bell Cantina offers tacos, burritos, combos, breakfast items, drinks, and sweets, specializing in Dollar Cravings and Mexican fast food.
Are there nearby places to enjoy tea or coffee around Taco Bell Cantina?
Yes, Feng Cha Teahouse and Sweetheart Cafe are nearby where you can enjoy bubble tea and coffee respectively before or after visiting Taco Bell Cantina.
What are some nearby restaurants to Taco Bell Cantina for different dining options?
Nearby restaurants include La Burrita (Mexican), House of Curries (Pakistani and Pan Asian), Pepe's Pizza, and Steve's Korean Barbecue for diverse cuisine options.
Are there lodging options near Taco Bell Cantina for visitors?
Yes, Beau Sky Hotel and Channing Bowditch Apartments are nearby, offering accommodations for visitors in the area.