Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.3
1,158 reviews
5 stars
336
4 stars
225
3 stars
246
2 stars
109
1 star
242
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, with many stating they waited 30 minutes or more for their orders.
Staffing Issues
Numerous reviews mentioned that the location is understaffed, leading to slow service and mistakes with orders.
Cleanliness
The restaurant was often described as dirty, with complaints about unsanitary conditions and a poor atmosphere.
Food Quality
Several customers experienced issues with food quality, including cold items and incorrect orders.
Customer Service
Feedback indicated that staff were often rude or unhelpful, contributing to a negative dining experience.
- SLSantiago Lopez5 days ago4.0Good food
- BKBill KristyDec 29, 20251.0The worst McDonald's in the world. Waited in a half hour for a small simple app order because they don't call app numbers, they call some completely different number one has no way of knowing. And everything about the interior is sleazy.
- ENElizabeth NogaDec 11, 20255.0Great prices great meals hot and ready
- ZFZackary FowlerDec 6, 20251.0Horrible experience. 40 minute wait after I arrived at the location and zero remediation. Unacceptable.
- TTTMNDec 5, 20252.0They should really up their staff more. This place can get backlogged due to having only 1 person in Front of House giving the food and orders to people. I waited an unnecessary 10+ minutes for the lady at the front saying my order number wrong and the fries I ended up having were soggy and cold!
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 1998 Shattuck Ave, Berkeley?
McDonald's at 1998 Shattuck Ave, Berkeley is open daily from 6:00 AM to 2:00 AM.
What are the drive-through hours for this McDonald's location?
The drive-through is open every day from 6:00 AM to 2:00 AM.
Can I get delivery from this McDonald's?
Yes, McDonald's offers delivery including same-day and no-contact delivery services.
How can I order McDonald's food online or via an app at this location?
You can order online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at McDonald's on Shattuck Ave?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location serve breakfast and late-night food?
Yes, they serve breakfast, lunch, dinner, dessert, and late-night food.
Is this McDonald's wheelchair accessible?
Yes, the location has wheelchair accessible entrance, seating, and restrooms.
What are some nearby dining options around McDonald's at Shattuck Ave?
Nearby dining options include Mediterranean Cuisine, Milkbomb Ice Cream, Turkish Kitchen, Tender Greens, Nick The Greek, Bobby G's Pizzeria, and more, offering a variety of cuisines from Mediterranean to sushi and vegan.
Are there nearby places where I can get coffee or desserts near this McDonald's?
Yes, 85 C Bakery Cafe nearby offers coffee and desserts, and Milkbomb Ice Cream offers tasty frozen treats just around the corner.
What nearby places might be useful for customers visiting McDonald's on Shattuck Ave?
Nearby useful places include Citibank for financial services and ATM access, and the Cal Hotel for accommodation. Shattuck Avenue itself offers arts and entertainment to enjoy before or after your meal.