McDonald's

3.3
1151 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1998 Shattuck Ave, Berkeley, CA
94704, United States

Hours

Reviews

3.3
1,151 reviews
5 stars
335
4 stars
223
3 stars
246
2 stars
108
1 star
239

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, often exceeding 30 minutes, even during non-peak hours.

Staff Attitude

Reviews indicated a mix of friendly and rude staff interactions, with many customers feeling ignored or receiving poor service.

Cleanliness

The restaurant was often described as dirty, with reports of unsanitary conditions and issues related to the presence of homeless individuals.

Order Accuracy

Numerous customers experienced issues with incorrect orders, including missing items and wrong food being served.

Atmosphere

The dining environment was criticized for being unpleasant, with reports of noise, strange odors, and disruptive patrons.
  • TT
    Tyler Twohig
    4 days ago
    1.0
    Check your order before you leave the counter...
  • SC
    Steve Carmichael
    5 days ago
    1.0
    Service non existent. If this is the future count me out.
  • JT
    Joe Turner
    Nov 15, 2025
    1.0
    Simply shovled garbage. Berkeley? You can do much better.
  • NN
    nesticoh
    Oct 28, 2025
    1.0
    Waited 45 mins for 1 large fries not even during peak hour. They push out one order every 10 mins. I’ve seen McDonald’s franchises with much fewer employees but way more customers execute orders much quicker. Even international McDonald’s with obsolete equipment gets food out quicker and more efficiently.
  • IK
    Ian Kolaja
    Oct 28, 2025
    1.0
    This place is funny because they’ll have a bunch of banners saying “open till 2am” and lit up open signs and then not be open until 2am

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 1998 Shattuck Ave, Berkeley?

McDonald's at 1998 Shattuck Ave, Berkeley is open daily from 6:00 AM to 2:00 AM.

What are the drive-through hours for this McDonald's location?

The drive-through is open every day from 6:00 AM to 2:00 AM.