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Domino's Pizza

2.9
(516 reviews)

Business Details

3264 Adeline Street, Berkeley, CA
94703, United States
(510) 420-1155
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Berkeley? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 3264 Adeline Street .

Location

Domino's Pizza
3264 Adeline Street, Berkeley, CA
94703, United States

Hours

Reviews

2.9
516 reviews
5 stars
162
4 stars
60
3 stars
53
2 stars
35
1 star
206

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful management, and difficulty reaching the store by phone.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and substitutions without prior notification.

Delivery Issues

Frequent complaints about late deliveries, marked as delivered when not received, and unprofessional behavior from delivery drivers.

Food Quality

Several reviews mentioned subpar food quality, including undercooked items, wrong toppings, and overall dissatisfaction with the food.

Cleanliness and Environment

Some customers noted cleanliness in the store, but others reported unsanitary practices, such as using the same pizza cutter for different pizzas.
  • SA
    Saras Agrawal
    2 days ago
    1.0
    The driver literally drove away with my food, wouldn’t even wait 2 minutes or drop it off in the lobby as he was asked. Extremely disrespectful service
  • CT
    Chloe Turner
    Feb 10, 2026
    5.0
    Employees were pleasant and kind!
  • CG
    Cynthia Gomez
    Jan 18, 2026
    1.0
    I went there few days ago i had a pickup order i was standing right there but no one was asking or helping even though there were alot of people, one was cutting pizza another was standing and using his phone facing backwards but was not helping i was so pissed off 😡 i went home and see they didn’t put bbq sauce on my wings too allover the store was so messed up no bathroom nothing poor service i am never going back there too sick and when i tried calling after hours of trying they said they don’t have any bbq sauce left like excuse me ☝️ worst experience never going back
  • LG
    liza guendouz
    Jan 15, 2026
    1.0
    Never ever ordering from this Dominos ever or any dominos because of the experience oui had today Driver was rude, refused to wait to hand me the food and said he will leave it at the bench outside, crazy to leave someone’s food outside when I said no he left and took the food back and marked it as delivered on DoorDash. Store manager did not even try to help me he made it worse trying to say there was not parking available. Like you are a delivery driver parking is not always available doesn’t mean you will leave people’s food in the street. Rude Rude but judging by the accent their behavior made so much sense.
  • TH
    Thuyvi Hinh
    Jan 6, 2026
    1.0
    From experience I have ordered pizza here before and on the app ít has shown delivered but it never came. Called the store multiple times and it took four tries for the store to answer. Turns out that they marked the order delivered before the driver even came. And said he was on his way. This time similar experience. Ordered the food no call no show almost 20 minutes later. Called domino’s and they said driver tried calling and we didn’t pick up. On my end I received no missed call. Asked them to repeat the phone number and turns out it was wrong by one digit. Our mistake. We recognize that. He didn’t offer a solution. Said you can come pick it up if you still want your food? Ok first red flag because we paid for the delivery and left a tip but no type of resolution was suggested. We went to go pick up the food instead. We came in first apologizing for the mistake but inquired that since we had to come pick up the food and paid for a service we didn’t receive could we receive a refund for the delivery fee. Person in front says no and we ask then can we at least get our tip back because no accommodation or service was provided they in turn say you put the digit wrong and the girl in the back yells “Sounds like a YOU problem” and then another coworker starts laughing at us while speaking in another language. At this point we understand policy sure but being adamantly disrespectful is no where near customer service. We then say alright due to everything that happened at this point we don’t even want the food. It’s been sitting cold and we were treated disrespectfully without any explanation or empathy. I even said I know you guys are working hard but could you please put yourself in our shoes we aren’t trying to be difficult. Is it possible to now just get a refund for the order? They said they don’t have a supervisor in who can do any of those transactions. So we would just have to trust that they will refund our money with no refund receipt just their word????? I say do you understand what you’re saying? You’re expecting me to just walk out with no food and no money returned. And did you driver even make an effort to ring the doorbell? Or did he just leave? They said that’s not apart of our job????? And I ask so if a customer just inputs their phone number wrong you don’t make an effort to contact them through their email? Or any other means? The doorbell? and you just expect them to take the loss. They nod their head collectively and look at me. And then the cashier says we can give you one item instead to makeup for it. But at this point we didn’t even want the food but they refused to give us any other option no refund no nothing so instead of taking a loss we just accept it. Later we see a supervisor arrive??? After they said they wouldn’t have one till tmr????? That’s why they wanted me to just trust them till tmr for my refund? And then the supervisor then says next time no hoookup???? Like we didn’t even want the food. You just showed no empathy. And were expecting your customers to just lose money???? you didn’t care about our experience. Showed disrespectful and belittling behavior. Just know that you kept the profit this time but you definitely lost a long time customer.

Frequently Asked Questions About Domino's Pizza

What types of pizzas are available at Domino's Pizza in Berkeley?

You can choose from Specialty Pizzas or create your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust.

What are the operating hours for delivery and takeout at Domino's Pizza in Berkeley?

Domino's is open daily from 10:30 AM until midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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