Domino's Pizza

Reviews

• NK

  Narayan Khatri

  3 days ago
  1.0
  Staff is so rude
• SD

  Sangam Dangi

  4 days ago
  1.0
  Staff is so rude
• SG

  Shishir Gaire

  4 days ago
  1.0
  We are their customer and they don’t give to use restroom to us
• TH

  Thuyvi Hinh

  6 days ago
  1.0
  From experience I have ordered pizza here before and on the app ít has shown delivered but it never came. Called the store multiple times and it took four tries for the store to answer. Turns out that they marked the order delivered before the driver even came. And said he was on his way. This time similar experience. Ordered the food no call no show almost 20 minutes later. Called domino’s and they said driver tried calling and we didn’t pick up. On my end I received no missed call. Asked them to repeat the phone number and turns out it was wrong by one digit. Our mistake. We recognize that. He didn’t offer a solution. Said you can come pick it up if you still want your food? Ok first red flag because we paid for the delivery and left a tip but no type of resolution was suggested. We went to go pick up the food instead. We came in first apologizing for the mistake but inquired that since we had to come pick up the food and paid for a service we didn’t receive could we receive a refund for the delivery fee. Person in front says no and we ask then can we at least get our tip back because no accommodation or service was provided they in turn say you put the digit wrong and the girl in the back yells “Sounds like a YOU problem” and then another coworker starts laughing at us while speaking in another language. At this point we understand policy sure but being adamantly disrespectful is no where near customer service. We then say alright due to everything that happened at this point we don’t even want the food. It’s been sitting cold and we were treated disrespectfully without any explanation or empathy. I even said I know you guys are working hard but could you please put yourself in our shoes we aren’t trying to be difficult. Is it possible to now just get a refund for the order? They said they don’t have a supervisor in who can do any of those transactions. So we would just have to trust that they will refund our money with no refund receipt just their word????? I say do you understand what you’re saying? You’re expecting me to just walk out with no food and no money returned. And did you driver even make an effort to ring the doorbell? Or did he just leave? They said that’s not apart of our job????? And I ask so if a customer just inputs their phone number wrong you don’t make an effort to contact them through their email? Or any other means? The doorbell? and you just expect them to take the loss. They nod their head collectively and look at me. And then the cashier says we can give you one item instead to makeup for it. But at this point we didn’t even want the food but they refused to give us any other option no refund no nothing so instead of taking a loss we just accept it. Later we see a supervisor arrive??? After they said they wouldn’t have one till tmr????? That’s why they wanted me to just trust them till tmr for my refund? And then the supervisor then says next time no hoookup???? Like we didn’t even want the food. You just showed no empathy. And were expecting your customers to just lose money???? you didn’t care about our experience. Showed disrespectful and belittling behavior. Just know that you kept the profit this time but you definitely lost a long time customer.
• JL

  Jesus Luna

  Dec 30, 2025
  1.0
  The Manager is outright disrespectful and rude to the customers. They messed up my order and I was told I'd get a free pizza but instead only got a free SODA. This place sucks, seriously go to any other dominos!!

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