Chipotle Mexican Grill

3.5
504 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Telegraph Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2311 Telegraph Ave, Berkeley, CA
94704, United States

Hours

Reviews

3.5
504 reviews
5 stars
184
4 stars
133
3 stars
54
2 stars
27
1 star
106

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Customers consistently reported that portion sizes are too small and inconsistent, often leaving them unsatisfied.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted issues with cleanliness and sanitation in the restaurant.

Overall Experience

The overall sentiment is negative, with many customers expressing disappointment and a lack of willingness to return.
  • WC
    Worrior caps
    Jan 2, 2026
    5.0
    Amazing customer service, well trained staff by manager.
  • RG
    Richard G
    Dec 10, 2025
    2.0
    Very inconsistent portion sizes. sometimes you get a normal portion and then the next you get 5 pieces.
  • KC
    kyle cavindish
    Dec 4, 2025
    1.0
    Terrible portion sizes. Portions are half of what you would get at any other Chipotle. I am college student and have to go to bed hungry when they barley give me any food.
  • MM
    Milan Mosse
    Dec 3, 2025
    1.0
    I used to come here several times a week in spite of the small portions but this is the last time. They literally gave me 8 cubes of steak. The burrito was almost entirely packed with rice. Totally ridiculous to pay $15 for a tortilla with rice and no protein. They’ve always been stingy with the protein at this location, but they are really taking it to another level. There is a good authentic Mexican place a block away.
  • MG
    M G
    Nov 21, 2025
    2.0
    Dirty, messy, and small portions? No. I paid ~$15 for a bowl and it wasn't even filled to the brim; maybe 4/5ths if we're being generous. I've been to other stores and they pack it up some more. When I also asked for a plastic cup for water they said they only have plastic bottles available (which means I'd have to buy). They are obviously full of it, no other Chipotle store has said that to me. I don't know if they just didn't want to bother or it's a store policy in that specific location to discourage the homeless from bothering them (probably the latter). Staff didn't care either. Soulless eyes towards the customer, chatting it up with coworkers while not giving a crap about the customer. Don't waste your time and money here. There's a taco shop literally less than a block away, you can get a lot more food for the same price.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Berkeley?

Chipotle Mexican Grill is located at 2311 Telegraph Ave, Alameda, Berkeley, CA 94704, across from UCBerkeley.

What are the operating hours of Chipotle Mexican Grill on Telegraph Ave?

Chipotle Mexican Grill on Telegraph Ave is open daily from 10:45 AM to 10:00 PM.