Chipotle Telegraph Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers consistently reported that portion sizes are too small and inconsistent, often leaving them unsatisfied.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted issues with cleanliness and sanitation in the restaurant.
Overall Experience
The overall sentiment is negative, with many customers expressing disappointment and a lack of willingness to return.
WC
Worrior caps
Jan 2, 2026
5.0
Amazing customer service, well trained staff by manager.
RG
Richard G
Dec 10, 2025
2.0
Very inconsistent portion sizes. sometimes you get a normal portion and then the next you get 5 pieces.
KC
kyle cavindish
Dec 4, 2025
1.0
Terrible portion sizes. Portions are half of what you would get at any other Chipotle. I am college student and have to go to bed hungry when they barley give me any food.
MM
Milan Mosse
Dec 3, 2025
1.0
I used to come here several times a week in spite of the small portions but this is the last time. They literally gave me 8 cubes of steak. The burrito was almost entirely packed with rice. Totally ridiculous to pay $15 for a tortilla with rice and no protein. They’ve always been stingy with the protein at this location, but they are really taking it to another level. There is a good authentic Mexican place a block away.
MG
M G
Nov 21, 2025
2.0
Dirty, messy, and small portions? No. I paid ~$15 for a bowl and it wasn't even filled to the brim; maybe 4/5ths if we're being generous. I've been to other stores and they pack it up some more.
When I also asked for a plastic cup for water they said they only have plastic bottles available (which means I'd have to buy). They are obviously full of it, no other Chipotle store has said that to me. I don't know if they just didn't want to bother or it's a store policy in that specific location to discourage the homeless from bothering them (probably the latter).
Staff didn't care either. Soulless eyes towards the customer, chatting it up with coworkers while not giving a crap about the customer.
Don't waste your time and money here. There's a taco shop literally less than a block away, you can get a lot more food for the same price.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Berkeley?
Chipotle Mexican Grill is located at 2311 Telegraph Ave, Alameda, Berkeley, CA 94704, across from UCBerkeley.
What are the operating hours of Chipotle Mexican Grill on Telegraph Ave?
Chipotle Mexican Grill on Telegraph Ave is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I order food from Chipotle online?
You can order online through their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill is welcoming and inclusive to LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby eateries include Umidon and Alley Kitchens for Japanese cuisine and sushi, Kuroki Ramen for ramen, and Freshroll for Vietnamese and vegetarian options.
Are there any nearby coffee shops close to Chipotle at Telegraph Ave?
Yes, COBA, The Coffee Bar is a nearby coffee shop perfect for a drink before or after your meal at Chipotle.
Where can I find banking or ATM services near Chipotle Mexican Grill?
Nearby financial services include Chase Bank, Bank of America ATM, and LibertyX Bitcoin ATM for your banking and ATM needs.
How can I stay updated on Chipotle Mexican Grill promotions and social media?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and their YouTube channel to stay informed about offers and updates.