Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Telegraph Ave. is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
496 reviews
5 stars
182
4 stars
132
3 stars
53
2 stars
25
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences of poor service and long wait times.
Portion Sizes
A consistent theme in reviews is the complaint about small portion sizes, particularly for proteins, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the taste of the food, many noted issues with food freshness and quality, including cold and poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor overall cleanliness.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online orders, leading to frustration and disappointment.
- MGM G3 days ago2.0Dirty, messy, and small portions? No. I paid ~$15 for a bowl and it wasn't even filled to the brim; maybe 4/5ths if we're being generous. I've been to other stores and they pack it up some more. When I also asked for a plastic cup for water they said they only have plastic bottles available (which means I'd have to buy). They are obviously full of it, no other Chipotle store has said that to me. I don't know if they just didn't want to bother or it's a store policy in that specific location to discourage the homeless from bothering them (probably the latter). Staff didn't care either. Soulless eyes towards the customer, chatting it up with coworkers while not giving a crap about the customer. Don't waste your time and money here. There's a taco shop literally less than a block away, you can get a lot more food for the same price.
- KSKyle swims6 days ago1.0The girl working the front with red hair was so incredibly disrespectful & rude to me when I walked in. I’m not sure if she is having a bad day or if she is always rude, but it completely ruined my day. I hope no one else has the same experience that I had. She clearly is miserable there and should find another job. She yelled at me and asked if I wanted to speak with the manager when I asked for a side of vinaigrette. I will not be going back to this location.
- HQHaoran QuNov 13, 20251.0Are we in a war? Are we starving? Because this Chipotle serves like we are war rationing
- WBWayWay BSNov 6, 20251.0They are unable to open on time. Workers are extremely disrespectful. Photo taken at 10:50 AM. Already 5 minutes late to open and workers are still scrambling. Very embarrassing and horrible service.
- BWBenjamin Matthew WinmillOct 6, 20251.0This was the WORST experience I have ever had at a restaurant. The service was terrible. I ordered online and when I picked up in person they had gotten HALF of my order right. 50% of the total ingredients in my bowl were incorrect or absent altogether. What was there was in pitifully small portions. I could count the pieces of chicken I received on my fingers. Additionally, they were unable to accommodate me with a cup of water and instead only offered payed water bottles for an additional 3 dollar charge. Never have I received such poor service at a Chipotle before. The Chipotle on Telegraph has permanently tainted their brand image in my eyes and I don't know if I can ever forgive them.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Berkeley?
Chipotle Mexican Grill is located at 2311 Telegraph Ave, Alameda, Berkeley, CA 94704, across from UCBerkeley.
What are the operating hours of Chipotle Mexican Grill on Telegraph Ave?
Chipotle Mexican Grill on Telegraph Ave is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services for your convenience.
How can I order food from Chipotle online?
You can order online through their website at https://order.chipotle.com/ or through the Chipotle app available in the Apple App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial colors, flavors, or preservatives.
Is Chipotle Mexican Grill welcoming to the LGBTQ community?
Yes, Chipotle Mexican Grill is welcoming and inclusive to LGBTQ customers.
What nearby restaurants can I visit before or after dining at Chipotle?
Nearby eateries include Umidon and Alley Kitchens for Japanese cuisine and sushi, Kuroki Ramen for ramen, and Freshroll for Vietnamese and vegetarian options.
Are there any nearby coffee shops close to Chipotle at Telegraph Ave?
Yes, COBA, The Coffee Bar is a nearby coffee shop perfect for a drink before or after your meal at Chipotle.
Where can I find banking or ATM services near Chipotle Mexican Grill?
Nearby financial services include Chase Bank, Bank of America ATM, and LibertyX Bitcoin ATM for your banking and ATM needs.
How can I stay updated on Chipotle Mexican Grill promotions and social media?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and their YouTube channel to stay informed about offers and updates.