Chipotle Mexican Grill

3.4
353 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Berkeley Shattuck is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2225 Shattuck Ave, Berkeley, CA
94704, United States

Hours

Reviews

3.4
353 reviews
5 stars
135
4 stars
77
3 stars
38
2 stars
17
1 star
86

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported consistently small portion sizes, often feeling shortchanged on ingredients.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty and poorly maintained, with unsanitary conditions noted.

Food Quality

Several customers experienced issues with food quality, including cold items, overly salty dishes, and even food poisoning.

Inconsistent Experience

Customers noted significant variability in their experiences, with some praising the food and service while others reported severe dissatisfaction.
  • TL
    Ted Lucas
    Oct 25, 2025
    1.0
    Portion size is too small, half way smaller than other chipotles.
  • VK
    Vishnupriya Karnati
    Oct 14, 2025
    1.0
    Bring back the honey chicken!
  • FB
    Food and Bikes
    Oct 8, 2025
    1.0
    Went two days in a row, both at noon. The first day they were out of WHITE RICE!! And the next day they were out of steak. Also the storefront is filthy. Needs new management.
  • AT
    Ahmad Totonji
    Sep 23, 2025
    2.0
    The person working the 12 PM weekday shift is extremely stingy with portions. For example, the rice bowls are often less than half the usual size, and both the meat and chicken are consistently served cold. I even mentioned this to a friend, and when he ordered at the same time, he told me he got the same person and experienced the exact same issues. On top of that, the entrance door is difficult to handle and slams shut dangerously, making it unsafe to stand near.
  • SH
    Saqib Haider
    Sep 20, 2025
    1.0
    Never saw nasty rude employees before rude disrespectful 😡

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Berkeley Shattuck serve?

Chipotle offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill at 2225 Shattuck Ave, Berkeley?

Chipotle is open every day from 10:45 AM to 10:00 PM.