Taco Bell

3.1
659 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 700 Military West in Benicia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
700 Military West, Benicia, CA
94510, United States

Hours

Reviews

3.1
659 reviews
5 stars
188
4 stars
112
3 stars
126
2 stars
68
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and lack of communication.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality.

Food Quality

While some customers enjoyed the food, others reported stale or poorly prepared items, leading to mixed reviews on food quality.

Cleanliness

Several reviews mentioned cleanliness issues, particularly regarding food handling and the overall state of the restaurant.
  • WS
    W01679 SFY
    2 days ago
    1.0
    The main issue of this location is the staff, it’s mainly run by older Hispanic women who work in complete silence it’s very creepy. They do not welcome you in to the restaurant, yes I understand it’s fast food a minimum wage job, but at least acknowledge the customers. If you are paying in cash get ready to wait for them to acknowledge you, unless you tell to get there attention. You as the customer feel awkward going into the business because of the environment. You truly feel that non of the employees want to be at work or even like working with one another.
  • IG
    Itzel Gordillo
    Nov 12, 2025
    1.0
    Los empleados no son amables visite este lugar por la comida pero el servicio fue pésimo de los trabajadores muy descortés a la hora de prestar un servicio no vuelvo a este lugar muy mala la experiencia
  • KK
    KT
    Oct 18, 2025
    5.0
    I love the food and think it's a bit healthier than some of the other fast food counterparts.
  • GG
    Gyattt
    Sep 13, 2025
    1.0
    This Taco Bell is the worst location I’ve ever visited. We waited 40 minutes for our order (which was only two food items and two drinks) and had to ask how much longer it might be after 30 during which we were told wait and treated like dirt. One worker is especially inconsiderate and always rude when taking orders. She should not be working in customer service by any means. I believe the rest of the workers are okay, there’s maybe 1 other worker who’s also not great, but the one woman has made our experiences terrible. She is very very rude and seems to micromanage the other workers. I’m not sure if she is the manager or not but she sure acts like the boss of everyone-including customers.
  • RR
    Rc
    Sep 9, 2025
    1.0
    It’s supposed to be a fast food restaurant. But they’re nothing but slow unorganized to see people running around but your food still comes out late. You’re gonna be waiting for 20 30 minutes.

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 700 Military West in Benicia?

Taco Bell in Benicia is open every day from 10:00 AM to 1:00 AM, with extended hours until 2:00 AM on Fridays and Saturdays.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location has a drive-through available from 10:00 AM to 1:00 AM on most days, and until 2:00 AM on Fridays and Saturdays.