McDonald's

3.7
695 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1602 E 2nd St, Benicia, CA
94510, United States

Hours

Reviews

3.7
695 reviews
5 stars
272
4 stars
148
3 stars
142
2 stars
52
1 star
81

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported problems with order accuracy and slow service, especially with mobile orders.

Cleanliness

Some reviews highlighted cleanliness as a positive aspect, while others noted issues with dirty tables and trash bins.

Food Quality

Mixed feedback on food quality, with some praising freshness and taste, while others complained about cold or stale items.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money.
  • PV
    Philippe Viola
    Dec 24, 2025
    1.0
    DO NOT ORDER HERE THOUGH THE MOBILE APP; THEY NEVER CONFIRM. AS THE CUSTOMER YOU’RE ALWAYS IN THE WRONG. I’ve ordered here through the app multiple times and they never confirm it on their end. The lady at the front desk had the audacity to tell me that I didn’t confirm the order on my end. Lady, I have an order number and my card has been charged; I don’t know what other confirmation you need. After she checked on the screen behind the counter, my order suddenly appeared. I worry for the youth of tomorrow.
  • PM
    Professor Molesap
    Dec 23, 2025
    2.0
    It is a decent McDonald's and the staff is great. The food is well, McDonald's, but always on par with what you expect. The biggest issue I have with them is that they have almost no sandwich prices on their drive through menu. They have the price of a a combo meal, but the have removed the prices of almost every individual sandwich. The are other issues with the menu as well as that not everything they serve is listed, nor are the sizes and prices in many cases. One could argue that they have an extensive menu and do not have the room - I would buy that argument except they have dedicated a fairly large surface area to advertising things and making suggestions. The app helps a bit in that regard, but I do wish they would have at least the price of a single Big Mac *and other items) on the drive through menu like they used to.
  • MM
    Maxwell Mcmillian
    Dec 11, 2025
    1.0
    Closed 2 separate times I've come here at 5pm, worst mcdonalds ever.
  • NC
    nicholas cash
    Nov 7, 2025
    5.0
    It’s good
  • RC
    Roberto Chrimson
    Nov 1, 2025
    1.0
    Probably the most disgusting McDonald’s I’ve ever visited.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 9:00 PM on Friday and Saturday.

Does McDonald's offer drive-through services at this location?

Yes, the drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.