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McDonald's

3.7
(702 reviews)

Business Details

1602 E 2nd St, Benicia, CA
94510, United States
(707) 745-6340
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1602 E 2nd St, Benicia, CA
94510, United States

Hours

Reviews

3.7
702 reviews
5 stars
274
4 stars
150
3 stars
143
2 stars
53
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality varies significantly; some customers report fast and friendly service, while others experience slow service and order inaccuracies.

Cleanliness

The cleanliness of the restaurant is inconsistent; some reviews highlight a clean environment, while others mention dirty tables and trash bins.

Food Quality

Food quality is hit or miss; while some customers enjoy fresh and hot meals, others report cold, stale food and missing items.

Mobile Ordering Issues

Many customers express frustration with mobile ordering, citing lack of confirmation and order mix-ups.

Pricing Concerns

Customers frequently mention rising prices and dissatisfaction with value for money.
  • DI
    D. Isaza
    Feb 15, 2026
    3.0
    Nice and clean. Your average McDonald's experience. My fries seemed a bit light.
  • JR
    Janice Rodillas
    Jan 25, 2026
    5.0
    Always a line of 4 to 5 cars Efficient service No glitches
  • PV
    Philippe Viola
    Dec 24, 2025
    1.0
    DO NOT ORDER HERE THOUGH THE MOBILE APP; THEY NEVER CONFIRM. AS THE CUSTOMER YOU’RE ALWAYS IN THE WRONG. I’ve ordered here through the app multiple times and they never confirm it on their end. The lady at the front desk had the audacity to tell me that I didn’t confirm the order on my end. Lady, I have an order number and my card has been charged; I don’t know what other confirmation you need. After she checked on the screen behind the counter, my order suddenly appeared. I worry for the youth of tomorrow.
  • PM
    Professor Molesap
    Dec 23, 2025
    2.0
    It is a decent McDonald's and the staff is great. The food is well, McDonald's, but always on par with what you expect. The biggest issue I have with them is that they have almost no sandwich prices on their drive through menu. They have the price of a a combo meal, but the have removed the prices of almost every individual sandwich. The are other issues with the menu as well as that not everything they serve is listed, nor are the sizes and prices in many cases. One could argue that they have an extensive menu and do not have the room - I would buy that argument except they have dedicated a fairly large surface area to advertising things and making suggestions. The app helps a bit in that regard, but I do wish they would have at least the price of a single Big Mac *and other items) on the drive through menu like they used to.
  • MM
    Maxwell Mcmillian
    Dec 11, 2025
    1.0
    Closed 2 separate times I've come here at 5pm, worst mcdonalds ever.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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