McDonald's

3.7
453 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2110 Columbus Parkway, Benicia, CA
94510, United States

Hours

Reviews

3.7
453 reviews
5 stars
168
4 stars
106
3 stars
89
2 stars
42
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude behavior and unprofessionalism.

Order Accuracy

Many customers expressed frustration with incorrect orders and slow service, particularly in the drive-thru.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several customers highlighting well-maintained facilities.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others received cold or poorly prepared items.

Pricing Concerns

Several reviews mentioned rising prices and dissatisfaction with value for money, particularly regarding specific menu items.
  • BY
    Bailey Y
    Oct 24, 2025
    3.0
    Hungry and convenient
  • YA
    Yaeli Alva
    Oct 21, 2025
    5.0
    I love coming to this McDonald’s! Ms. Irene is always kind, attentive, and friendly, as well as the rest of the staff. I always feel welcome and appreciated here. There should be more positive and outstanding people like Irene! My order was perfect too, no complaints at all.
  • LN
    Luce Marielle Miloundji Ndongou
    Sep 24, 2025
    5.0
    Je valide
  • TG
    Tim Garton
    Jul 26, 2025
    1.0
    Sat in drive thru 5 cars in front of us no one moved. Backed out of drive Thru went inside. 2 people trying to run a restaurant no one took our order so we left and will never come back to this location
  • LC
    Louisa COLBERT
    Jul 7, 2025
    1.0
    They are more interested in laughing & talking with each other. I have never had an order that has come out correctly ."Frankie" is the only one who cares about the customer. Not the co- worker . Bad. Bad McD ..here. go elsewhere!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2110 Columbus Parkway, Benicia?

McDonald's in Benicia is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it closes at 9:00 PM.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services every day from 6:00 AM to 11:00 PM through their online ordering platform.