Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,087 reviews
5 stars
464
4 stars
272
3 stars
186
2 stars
70
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, with long wait times for orders and confusion at the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying the burgers and fries, while others complained about burnt or cold food.
Staff Attitude
Customer service experiences varied widely; some praised friendly staff, while others reported rude behavior and poor management.
Cleanliness
The cleanliness of the restaurant was noted positively by some customers, but others mentioned unsanitary conditions.
- MCMichaela Coppock3 days ago1.0Stopped in late says it was open until 2am. The light in the window said drive through open. We pulled up to order but never heard anyone on the other side. We could see one car in the parking lot and drove around to the window. Saw the employee inside with his headphones in and he avoided eye contact with us. Either information should be updated, since it is a small detour off of 101, or owner might want to know he’s paying his employees to not serve customers.
- SHSterling HeJan 3, 20262.0We ordered take out for a pecan salad, 4-piece tender meal, and two David singles. However, when we got home, we noticed that there are a couple of items are missing, including a single burger and fries. We tried to call back, and no one is answering. Felt a bit cheated out by the service there.
- PCPeter CechDec 25, 20253.0It was my first visit of Wendy's and the experience was nothing to write home about. I am also very generous while giving it 3 stars. The waiting time was extreme for a fast food place. Probably around 30 minutes. The food was similar to McDonald's and very oily. The coffee was served cold (probably done first and then it was just sitting idle until the food was ready). The staff made zero effort to provide some kind of customer experience. I might try different location at some point, but this visit of Wendy's did not convince me to come back.
- SMShane May-GunlogsonDec 1, 20251.0This was the 2nd worst burger I've ever had. It was burnt and terrible.
- UTUban ToNov 20, 20251.0Beyond incompetent. Just ring up a burger & fries. Add a coffee. Ok, 5 mins trying to get the till to add a coffee. Forget the coffee. Let me stand there for 10 mins for my “fast” food. Never again.
Frequently Asked Questions About Wendy's
Is Belmont #2 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru in Belmont?
The drive-thru is open from 6:30 AM to midnight Monday, Tuesday, and Sunday; until 1:00 AM Wednesday and Saturday; and until 2:00 AM Thursday and Friday.
Does the Belmont Wendy's location serve breakfast?
Yes, Wendy's in Belmont serves breakfast with a variety of combos, sandwiches, coffee, and sides.
Can I order delivery from the Wendy's in Belmont?
Delivery availability can be checked by entering your address on Wendy's app or the order.wendys.com website to see if delivery is offered in your area.
What payment methods are accepted at Wendy's in Belmont?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact the Wendy's location at 698 Ralston Avenue?
You can call the restaurant directly at (650) 594-0400 or reach Customer Care at 888-624-8140. Feedback can also be left via their website's contact page or customer satisfaction survey.
Is there a Wendy's mobile app for easier ordering?
Yes, Wendy's has a mobile app available at https://apps.apple.com/us/app/wendys/id540518599 for quick and convenient ordering.
What are some nearby places to Wendy's Belmont for customers to visit?
Nearby places include Paris France Hotel for accommodation, Chuck's Donuts for bakery treats, and China Village Seafood Restaurant for Chinese cuisine.
How can nearby transit options help customers reach Wendy's in Belmont?
Customers can use Belmont Taxi Cab & Limo Service located nearby for convenient transportation to and from Wendy's at 698 Ralston Avenue.
Are there any nearby home improvement services close to Wendy's Belmont?
Yes, Universal Home Improvement and Window Genie of Peninsula are nearby, ideal for customers needing home services before or after their visit to Wendy's.
What amenities does the Belmont Wendy's restaurant offer for dine-in customers?
Wendy's offers casual attire, dine-in service, drive-thru, takeout, and delivery where available, ensuring flexible dining options.