Pizza Hut

Reviews

• JS

  Jo S

  Jan 19, 2026
  1.0
  Terrible customer service and misleading deal I ordered a Large 1-Topping Carryout Pizza through the Pizza Hut website. The deal is advertised as a 1-topping pizza, but the system requires you to manually select the topping — which is not clearly explained. Because of this, the order went through as cheese only. When I arrived, I explained the situation and asked if they could add pepperoni or help fix the issue. The employee named Alba was extremely rude, dismissive, and unwilling to help. She refused to make any effort to resolve the issue and said there was nothing she could do, even though the mistake was clearly caused by Pizza Hut’s confusing ordering system. I asked to speak to a manager and was told none was available for another 30 minutes. This was a complete waste of time and very poor customer service. A simple fix could have avoided all of this, but instead I was treated disrespectfully. I won’t be coming back to this location.
• DA

  Daisey Marie Andino

  Jan 13, 2026
  1.0
  This is the worst place to order! Just a few minutes ago. Some older Hispanic lady an Employee was at the cashier. I told her may I please purchase a Big Dinner Box she stated no we don't do that here with huge attitude I told her in spanish what you mean you don't do that here it says in the internet. She shook her shoulders like "oh well". So I left to another Place In Lakewood & they had the big dinner Box. Long story short this Older Hispanic lady~Employee just didn't want to cook it that's why. She looked annoyed like she didn't want to be there. So please do us a favor if you don't like your Job go back to school nothing is too late in life. Don't stay somewhere to give others attitude. No need to look pissed cause that's personal issue you got going. I said this in English for everyone to watch out...There's always a DinnerBox in Pizza Hut. I understand if they didn't have Boxes but to state to me say nope we don't do Dinner Boxes and not sure why its in the internet. Maybe you should rethink your Job.
• MT

  mark t

  Nov 2, 2025
  1.0
  ordered a large but i felt the box was light and when i checked the pizza i could tell they used a medium and tried to pass it as a large it was about 2 inches from the edge of the box, i paid for a large, i understand if they have ran out of large dough but its not okay to pull a fast one and give customers less than what they paid for.
• HN

  HERMOSA MUJER NEGRA

  Sep 18, 2025
  5.0
  IT'S A SHAME I HAD TO GO TO ANOTHER PIZZA HUT WHEN I HAVE ONE DOWN THE STREET FROM ME WHO KEPT ME WAITING 35 MINUTES AND THEY'RE SITTING AND MY PIZZA WAS ALREADY READY A LONG TIME AGO I ORDERED MY PIZZA ONLINE SITTING OUTSIDE AND SAID 3 MINUTES I WENT IN AND MY PIZZA WAS READY THE LADY WAS NICE AND THAT'S WHAT I LIKE SO I WON'T BE GOING TO THE ALONDRA AND DOWNY ANYMORE POOR SERVICE CARLOS WAS HORRIBLE

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