Welcome to Pita & Basil, a fast-casual Mediterranean eatery where you can craft your own delicious plates, bowls, pitas & salads. Fresh ingredients and the "Craft Your Own" concept make dining here a unique and personalized experience. Choose between warm pitas or hearty bowls, and top them with your favorite proteins, fresh veggies, and homemade sauces.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.