El Pollo Loco

4.1
1044 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bell Gardens,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
6929 Eastern Ave, Bell Gardens, CA
90201, United States

Hours

Reviews

4.1
1,044 reviews
5 stars
620
4 stars
189
3 stars
96
2 stars
41
1 star
98

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Service Quality

While many praised the friendly and helpful staff, there were also complaints about rude service and long wait times.

Food Quality

Feedback on food quality was mixed, with some enjoying the flavors while others found the chicken dry or the portions inadequate.

Cleanliness

Several reviews highlighted poor restroom conditions and overall cleanliness of the restaurant as a significant concern.
  • JD
    Jelomi DaJa
    2 days ago
    5.0
    Great place. Great customer service.
  • MM
    millie
    Dec 9, 2025
    4.0
    can your employees actually read the orders for once. i order a bowl, they half ass the bowl, i ask for extra cilantro, extra pico and extra chicken. they didn’t give me the extra cilantro and they didn’t give me any guac that comes with the bowl, let alone , the dude wants to hand me my bowl just like that. when i ordered a combo drink and tortillas. stop half assing the food respectfully. it’s it’s a language thing, translate the orders to Spanish.
  • VC
    Veronica Chavez
    Nov 30, 2025
    3.0
    I ask for more salsa they only give me 4 also ask for Chiles Serrano they didn't give me some
  • MC
    Marco Alfredo Castro
    Oct 31, 2025
    3.0
    Buen pollo pero los sides, las tortillas y las salsas 2/3
  • ML
    Murillo trucking LLC
    Oct 28, 2025
    2.0
    Flavorless chicken 😒

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Bell Gardens, CA?

El Pollo Loco is open every day from 10:00 AM to 11:00 PM.

Does El Pollo Loco in Bell Gardens offer delivery service?

Yes, the El Pollo Loco location in Bell Gardens offers delivery service.