Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bell Gardens,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
1,040 reviews
5 stars
617
4 stars
189
3 stars
95
2 stars
41
1 star
98
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers expressed dissatisfaction with the food quality, citing issues like flavorless chicken, incorrect orders, and insufficient portions.
Service Experience
While many reviews praised the friendly and helpful staff, there were notable complaints about rude service and order inaccuracies.
Cleanliness
Several customers reported unsanitary conditions in the restrooms and dining area, which negatively impacted their overall experience.
Value for Money
Customers felt that the prices did not match the quality or quantity of food received, with some stating that they could find better value elsewhere.
Speed of Service
Feedback was mixed regarding service speed, with some praising quick service while others reported long wait times and issues with order fulfillment.
- MCMarco Alfredo CastroOct 31, 20253.0Buen pollo pero los sides, las tortillas y las salsas 2/3
- MLMurillo trucking LLCOct 28, 20252.0Flavorless chicken 😒
- JTJoann TorresOct 12, 20252.0The restrooms are HORRIBLE, could've got a 5 star all the way but the restrooms made it BAD. Food was good.
- JLJose LopezOct 12, 20251.0How can you get an order wrong breast chicken is breast chicken not a leg, know your chicken anatomy or put attention to detail, double confirm order before release to customer at the window.
- SPsteve pOct 5, 20255.0Service was great the staff really help you out
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Bell Gardens, CA?
El Pollo Loco is open every day from 10:00 AM to 11:00 PM.
Does El Pollo Loco in Bell Gardens offer delivery service?
Yes, the El Pollo Loco location in Bell Gardens offers delivery service.
Can I order food from El Pollo Loco in Bell Gardens through a mobile app?
Yes, you can order using the El Pollo Loco app available on the Apple App Store or online through their website.
What types of payment does El Pollo Loco in Bell Gardens accept?
They accept American Express, Check, Discover, and Visa.
Does El Pollo Loco in Bell Gardens have a drive-through service?
Yes, this location has a drive-through.
Is free Wi-Fi available at El Pollo Loco in Bell Gardens?
Yes, free Wi-Fi is provided for customers at this location.
How can I contact El Pollo Loco in Bell Gardens via email or phone?
You can email them at epl3528@wksusa.com or call +1 323-771-5544.
Which popular retail stores are located near El Pollo Loco in Bell Gardens?
Nearby popular stores include T-Mobile, AT&T, Toys"R"Us, Sally Beauty, and GameStop at Bell Gardens Marketplace.
What other dining options are available near El Pollo Loco in Bell Gardens?
Other nearby dining options include Alfredo's Mexican Food, Panda Express, WaBa Grill, Little Caesars Pizza, Subway, and Taqueria Los Altos.
Which medical and healthcare facilities are close to El Pollo Loco in Bell Gardens?
Nearby healthcare options include Bright Now Dental, New Brite Dental, Miracle Dental & Orthodontics, Oportun pharmacy, and Rite Aid convenience store with pharmacy services.