While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Beaumont,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; some customers enjoy the meals while others complain about dry, overcooked, or poorly prepared items.
Cleanliness
The cleanliness of the dining area and restrooms is frequently criticized, with reports of dirty tables and unkempt facilities.
Order Accuracy
Many customers express frustration over incorrect orders and missing items, indicating a need for better attention to detail.
Value for Money
While some customers find the food reasonably priced, others feel that portion sizes and quality do not justify the cost.
GC
Gerardo Madrid yhxbcjxidjdej C.D.S.S
Nov 4, 2025
4.0
Food was a bit more on the expensive side. I had their chicken bowl, paid $13 & change with a $3 coupon, more on the expensive side. I could of had a chicken bowl with added extras from Chipotle for $10 & change. Plus a bit more fresher than Pollo Loco.
TG
Tracy Garcia
Nov 3, 2025
5.0
Marissa is so sweet. She made sure our order was correct and also ensured we had all of the condiments and utensils we needed. I give her 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you!
JL
Jennifer Lopez
Oct 11, 2025
1.0
Melissa was very rude took my drink back just grabbed it from the counter on my side very unprofessional made me feel uncomfortable
JC
John Castro
Sep 21, 2025
1.0
chicken didn't taste good over cook, crunchy tacos were terrible beans had no taste coleslaw was dry. over all this is probably the worst Pollo Loco
What are the regular operating hours of El Pollo Loco in Beaumont, CA?
El Pollo Loco in Beaumont, CA is open from 9:30 AM to 11:00 PM every day of the week.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services to accommodate your event needs.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is there a drive-through service available at this El Pollo Loco location?
Yes, the Beaumont El Pollo Loco location has drive-through service available for customer convenience.
Can I place an order online or via an app for El Pollo Loco in Beaumont?
Yes, you can order online through their website or use the El Pollo Loco app to place orders easily.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at El Pollo Loco in Beaumont to enhance your dining experience.
Where is El Pollo Loco located in Beaumont, CA?
El Pollo Loco is located at 1496 E 2nd St Marketplace, Beaumont, CA 92223, United States.
What nearby dining options are available around El Pollo Loco?
Nearby dining options include McDonald's, Farmer Boys, Chili's Grill & Bar, Raising Cane's, and Subway, giving you a variety of cuisines to choose from.
Are there any shopping options close to El Pollo Loco?
Yes, Dollar Tree, Big Lots, The Home Depot, and Walmart Grocery Pickup & Delivery are located nearby for your shopping convenience.
How can nearby Wells Fargo Bank help customers visiting El Pollo Loco?
Wells Fargo Bank nearby can assist customers with cash withdrawals or banking needs before or after their meal at El Pollo Loco.