El Pollo Loco

3.8
882 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Beaumont,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • Accepts checksAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
1496 E 2nd St Marketplace, Beaumont, CA
92223, United States

Hours

Reviews

3.8
882 reviews
5 stars
396
4 stars
218
3 stars
108
2 stars
48
1 star
112

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others complain about dry, overcooked, or poorly prepared items.

Cleanliness

The cleanliness of the dining area and restrooms is frequently criticized, with reports of dirty tables and unkempt facilities.

Order Accuracy

Many customers express frustration over incorrect orders and missing items, indicating a need for better attention to detail.

Value for Money

While some customers find the food reasonably priced, others feel that portion sizes and quality do not justify the cost.
  • GC
    Gerardo Madrid yhxbcjxidjdej C.D.S.S
    Nov 4, 2025
    4.0
    Food was a bit more on the expensive side. I had their chicken bowl, paid $13 & change with a $3 coupon, more on the expensive side. I could of had a chicken bowl with added extras from Chipotle for $10 & change. Plus a bit more fresher than Pollo Loco.
  • TG
    Tracy Garcia
    Nov 3, 2025
    5.0
    Marissa is so sweet. She made sure our order was correct and also ensured we had all of the condiments and utensils we needed. I give her 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you!
  • JL
    Jennifer Lopez
    Oct 11, 2025
    1.0
    Melissa was very rude took my drink back just grabbed it from the counter on my side very unprofessional made me feel uncomfortable
  • JC
    John Castro
    Sep 21, 2025
    1.0
    chicken didn't taste good over cook, crunchy tacos were terrible beans had no taste coleslaw was dry. over all this is probably the worst Pollo Loco
  • ML
    Marienela Langit
    Sep 19, 2025
    5.0
    Good food, good portion. Friendly staff.

Frequently Asked Questions About El Pollo Loco

What are the regular operating hours of El Pollo Loco in Beaumont, CA?

El Pollo Loco in Beaumont, CA is open from 9:30 AM to 11:00 PM every day of the week.

Does El Pollo Loco offer catering services?

Yes, El Pollo Loco offers catering services to accommodate your event needs.