While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Beaumont,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Mixed reviews on food quality, with some customers praising freshness while others reported dry or overcooked items.
Customer Service
Customer service experiences vary widely; some staff are noted for being friendly and helpful, while others are described as rude or unprofessional.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Cleanliness
Concerns raised about cleanliness in the dining area and restrooms, with some customers noting dirty tables and overall lack of maintenance.
Pricing
Customers feel that prices are on the higher side for the portion sizes and quality received.
DB
David Beck
Dec 18, 2025
2.0
The guacamole was brown and hot, and the coleslaw was hot and very bland
JH
Josh Holtrop
Nov 25, 2025
5.0
Good healthy fast food
GC
Gerardo Madrid yhxbcjxidjdej C.D.S.S
Nov 4, 2025
4.0
Food was a bit more on the expensive side. I had their chicken bowl, paid $13 & change with a $3 coupon, more on the expensive side. I could of had a chicken bowl with added extras from Chipotle for $10 & change. Plus a bit more fresher than Pollo Loco.
TG
Tracy Garcia
Nov 3, 2025
5.0
Marissa is so sweet. She made sure our order was correct and also ensured we had all of the condiments and utensils we needed. I give her 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ Thank you!
JL
Jennifer Lopez
Oct 11, 2025
1.0
Melissa was very rude took my drink back just grabbed it from the counter on my side very unprofessional made me feel uncomfortable
What are the regular operating hours of El Pollo Loco in Beaumont, CA?
El Pollo Loco in Beaumont, CA is open from 9:30 AM to 11:00 PM every day of the week.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services to accommodate your event needs.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Check, Discover, and Visa as payment options.
Is there a drive-through service available at this El Pollo Loco location?
Yes, the Beaumont El Pollo Loco location has drive-through service available for customer convenience.
Can I place an order online or via an app for El Pollo Loco in Beaumont?
Yes, you can order online through their website or use the El Pollo Loco app to place orders easily.
Does El Pollo Loco offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at El Pollo Loco in Beaumont to enhance your dining experience.
Where is El Pollo Loco located in Beaumont, CA?
El Pollo Loco is located at 1496 E 2nd St Marketplace, Beaumont, CA 92223, United States.
What nearby dining options are available around El Pollo Loco?
Nearby dining options include McDonald's, Farmer Boys, Chili's Grill & Bar, Raising Cane's, and Subway, giving you a variety of cuisines to choose from.
Are there any shopping options close to El Pollo Loco?
Yes, Dollar Tree, Big Lots, The Home Depot, and Walmart Grocery Pickup & Delivery are located nearby for your shopping convenience.
How can nearby Wells Fargo Bank help customers visiting El Pollo Loco?
Wells Fargo Bank nearby can assist customers with cash withdrawals or banking needs before or after their meal at El Pollo Loco.