This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
After 11 years of watching McRae’s Bistro (original West Coast bistro) grow as a neighborhood favorite, Cole Byers decided it was time to introduce The Rack bistro. While having a passion for creating a unique West Coast dining experience for people of all ages, Cole and his Wife, Jasmine decided to offer that missing piece of the dining experience to Langford!
The Rack Bistro encompasses everything that is West Coast- From the cozy, rustic, and vibrant environment, to the delicious food, and family-friendly atmosphere, you’ll be sure to feel right at home.
Location
Hours
MondayClosed
TuesdayClosed
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
FridayClosed
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.