The Rexall at 1120 Yates Street in Victoria, British Columbia, is a vital neighborhood health resource that offers more than a standard pharmacy & drug store. It provides personalized, professional care tailored to the local community's needs. Core services include fast prescription filling, medication reviews, counseling for minor ailments, and preventative immunization programs like seasonal flu shots. The pharmacy team also supports medication adherence with options like blister packaging. Beyond the counter, the store offers a wide selection of over-the-counter remedies, wellness, and beauty essentials, making it a convenient one-stop shop for daily errands and comprehensive health management.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.